Question about Office Equipment & Supplies

1 Answer

I have the hp 6310xi I'm having a problem with the print panel saying that there is a paper jam it feeds the paper half way through beeps and stop saying there is a jam though there is not a paper jam I have put fresh ink cartridges I have checked for any jams front and back everything moves freely I have uninstalled the hp program and reinstalled it i have done the diagnostics from hp and all is fine with the computers response to the printer and I have done the reset on the panel itself though the paper jam message remains with feeding the paper half way through... got any ideas?

Posted by on

  • 1 more comment 
  • gomez61998 Dec 11, 2008

    Hello Maanita
    That was my first thought also, and a few of the things that I have listed was their suggestion. I've read something about a paper sensor do you you where it located on the hp6310xi?


  • gomez61998 Dec 12, 2008

    I have gone to the paper jam section on the HP web sight and went through the troubleshooting suggestions... It did not solve the problem. From what I have been reading it seems to be the paper sensor though I don't know where it's located in the printer... if any one knows...

  • Anonymous Jan 04, 2009

    I have the same problem. I lift the top of the printer, look for paper then close it and it works. I hope there is a better fix out there.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,142 Answers

Refer to the paper jam section in the www.hp.com

Posted on Dec 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Paper feed error message. spits it out fast and


Your printer has a fail safe mechanism that pushs the paper that it's processing out to prevent any other jams during the printing process. Your rollers must have something jamming it's movement during printing. You will need to open the printer through the panels on the back, front, and side to ensure that you see the rollers and remove any paper or debrise blocking hitched on the rollers or in the printer. You may also want to ensure that the holders on the sides of the paper tray where the paper comes in are lined up correctly. Also, make sure not to pack the paper tray to capacity. Only use the tray half full.

Nov 29, 2009 | HP Designjet 70 InkJet Printer

1 Answer

I have an HP officejet 6310xi that is not feeding the paper through. I can't print or copy anything. I have gone to the HP.com site to try their troubleshooting methods, but nothing is working. I have a...


Not sure if you're saying it's jamming or it's not picking up paper.

If the paper is jamming, this video should help.
If the paper won't pick up, this video should help.

Sep 25, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Paper Jam/Stall - no paper jam


Well what you need to do is do a rest on the printer.That should solve the problem.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

Jun 18, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Paper stops half way, I get a message saying it's a paper jam or misfeed, but I can't find anything jammed


try to shutdown your printer and then ....arrange the paper properly on the tray or add some ..and then print an alignment page on it.....

May 17, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

HP PSC 1310 reads paper jam in control panel. There is no paper i


Click this link to solve your paper jam problems with your HP printer:
http://bit.ly/9ShIi2

Mar 12, 2009 | HP PSC 1315xi All-in-One Printer

1 Answer

Hp psc 1315 paper jam


Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

HP 1020 Issue


Maybe if you hold down the cycle button and let it run through a "test cycle" to receive a printer data sheet it might clear the internal buffer or whatever you call that short term memory these printers have. Let us know. JP

Oct 17, 2007 | HP LaserJet 1020 Printer

3 Answers

Paper jam light is on


Hi! I have the same issue. The only solution I still use: select print from document with no paper in the hp's feeder. Let the printer go on "paper out" message, now put the paper into the feeder and press the print button on the printer. Success!

Oct 05, 2007 | HP Photosmart 7450 InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

298 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

98879 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

64052 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...