Question about Sony DRU-710A DVD±RW Dual Layer Burner

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DVD Drive will not open, has DVD stuck in it

The DVD drive will not open. It tries to, but its jammed. It won't open at all. You can hear it try to open, and then close itself back up again. Then it will load the dvd I have in the drive. Any suggestions on how to get this thing open? I'm about to take a screwdriver to it!!

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  • danzarwel Dec 10, 2008

    Thanks for the help. I hear it trying to open, but it still won't. When i stick the paper clip in I feel something trying to push it back out. Is that normal? Again thanks a ton for the suggestion!

  • danzarwel Dec 11, 2008

    I changed it to Fixya! Awesome work Dan! I love the name too!

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You are the MAN! It worked like a charm! Thanks a bunch! How the heck can i change that rating?!?! This is a Fixya for sure!

Posted on Dec 11, 2008

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There should be a small hole by the tray. insert a paper clip here and the drive will open manually

Posted on Dec 10, 2008

  • Dan
    Dan Dec 10, 2008

    Yes, that is normal. The resistance is you pushing against the gears. Be firm but not crazy and the drawer will start to open. Once it is open a little, you can pull it put with your hand.

  • Dan
    Dan Dec 11, 2008

    I'm glad to help - us Dan's have to stick together. :-)

    Thanks for the rating!


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