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Cant get my internet to work

Internet card is not getting valid ip address for my modem. my computer is a HP Pavilion 6642f . Verizon said that my modem lines are good into the house.

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Go to control panel and open network properties.
Go to the properties of your network card and then the properties on the TCP/IP settings.

It should be set to obtain IP address automatically

Post back if that doesn't work

Posted on Dec 10, 2008

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I can't reset a 169 series IP address on my 4600C in order to direct connect to a cable modem (and internet).


Provided there is no hardware problems, this issue is fairly easy to resolve.
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  2. Unplug power to the cable modem.
  3. Wait 3 minutes (This allows the temp memory of the cable modem to scrub)
  4. power on the cable modem, let it reset (Takes about a minute)
  5. boot the system.
Normally this will force the cable modem to renew the MAC address of the device connected and give you a valid IP address.
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If still no connection, reboot computer in safe mode w/networking and try again. If you get a connection then the issue is software (Firewall, Virus, Malware)
If you still are not getting a valid IP address, check your cabling and connection (Replace cable with a known good one if available) or try a different network card.

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I bought a dlink n router 655 yesterday to replace my old belkin router. When i connect the modem to the n router and try to setup with the cd, it wont detect the internet. The modem i'm using is westell...


I Think you ISP must be DSL.
Your internet is working with the old router when it is in bridge mode.
Check the IP address of your computer when it is connected directly to the modem and NOT in the bridge mode. Suppose the IP address is 192.168.X.Y. After that connect your computer to the ethernet port of the router. DO NOT connect the modem to the router. check the IP address of the computer again. Suppose the IP address of the computer is 192.168.A.B. Now make sure that both the IP addresses are not in the same range that means X is NOT equal to A. If they are same, then open the set up interface of your router and change the Local IP address of the router. that will help.
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If the modem connect to a coaxial cable its cable, if connect to a RJ11 aka Telephone cable is DSL. Most of the modems connect the computers via RJ45 aka Cat5 or network cable. For this type of connection you do not need drivers.

If the computer not connect to internet, check for the NIC card driver in COntrol Panel. If the drivers are good, then open the command prompt (go to START | Run.. | Type cmd and press ENTER) and type ping 127.0.0.1, if you not have a success the network card is bad. If successfull...

Type ipconfig, if you have return IP of 169.254.x.x then your computer is not getting an IP. reset the router and check again.

When type ipconfig you have to display one of these IP address . 1) 192.168.x.x 2) 172.16.x.x 3)10.0.x.x. If you cant connect check for third party software installed.

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Change modem


Hello,

First, I would try resetting the modem by unplugging for 10 seconds or so and then plugging it back in. To be on the safe side, I would also reboot computer. AFter that, I would try to see if it picks up valid ip address. If it doesn't, you may need to call your cable internet provider and perhaps get the mac address of your modem in their system (if it's not already)

Dman

Dec 29, 2008 | Computers & Internet

1 Answer

My internet card is not getting a valid ip address for my modem. verizon says my line is good. my computer is a HP Pavilion 6642f


Hi and welcome to FixYa

You most likely have set some security, and forgot all about it.

Access your router and se if I´m right.

If you still have this problem, come back, I´m here to help.

/Teis

Dec 10, 2008 | HP Computers & Internet

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Cant access my belkin54g with 19.168.2.1


Hi

Open command prompt and do ipconfig and make sure that you are getting a valid IP address .
Default gateway should be 192.168.2.1.and if you are not getting valid ip address then check if your ip is assigned manually under TCP/IP properties .It should be obatin an ip address automatically .
Also make sure that modem is connected to modem port .
Also try to disable all firewall from your computer
If you are getting valid ip address and then try to ping 192.168.2.1 in command prompt .check if your getting any replies .If your are getting replies then it could be issue with your Internet explorer settings

Let me know if it doesn't work .Feel free to send me a mail sujith_r21@yahoo.co.in

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hi
go to network properties see you your network setup properly.
then ip adderss 192.168.1.1 press tab ok.
go to internet wirzad setup internet properly.....

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