Question about Cyberhome DVD Recorder - DVR1600

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Not playing dvd's, but will play audio

The unit in question absolutely will not recognize any format of dvd. however will read and play audio in any format. rumors of a software update can correct this malfunction, is there any such fix? If so, where can I find it at?

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Re: not playing dvd's, but will play audio

I had a similar problem about 2 years ago, if not exactly the same. At that time I was able to call Cyberhome and got a helpful person on the other end. He explained to me that some brands of disks do not record with the 1600. He told me to use Verbatim disks (+R or +RW of course). I have had no problem with the unit at all since using Verbatim disks. I have also found that Imation works well also, at least the +RW's. The unit will not format a Maxell disk. Hope this helps.

Posted on Nov 06, 2007

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this happens all the time on my dvd player. im just about ready to throw it out the window. ive only had it awhile.
i called customer service. they said you need a dvd cleaner to clean the lens. I bought one called dvd dr laser lens cleaner. unfortunately, it rejected that disc as well. you could try it i guess, but good luck. tell me what happens. in the meantime, i'm going to put this piece of garbage up on ebay or throw it out my window. total waste of 300 something dollars. buy the warranty! i didn't and im paying through the nose.
i payed $80 for a new laser about 2 years ago, it did JACK. so, dont do that either. sorry to sound so aggravated, but i have been working on this for a few hours now. i opened it up and tried to look at the lens. looks fine. good luck.

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