Question about Kenmore 24032\24036 Top Load Washer

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Kenmore 90 series won't agitate, spin or drain

Kenmore won't agitate, spin or drain and makes a grinding noise when I turn it on. It's ~ 9 yrs. old.

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  • ms tooltime Jan 17, 2009

    I am having the EXACT same problem w/my Kenmore 90 series. I can hear the motor running, but NO agitation, NO draining, etc. I removed the agitator, hoping something was caught underneath, but no luck. I had to manually bucket out the water- AFTER taking out my SOAKING-WET clothes! I wonder if it is a worn out belt that needs replaced, I do not know how to get to the belt, but I could fix it if someone could tell me how....help

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Hello there,
If your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.


It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.













Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.


  • The transmission may have a worn or broken gear, or some other internal problem.


If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it. Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline

Posted on Dec 10, 2008

  • futureloginn
    futureloginn Dec 10, 2008




    If your washer doesn't agitate, check these:

    Lid switch
    Motor coupler
    Belts
    Clutch
    Drive motor
    Drive pulleys
    Transmission
    Agitator



    Lid switch

    If
    the lid switch is defective, the washing machine may not agitate or
    function at all. The switch is inside the washing machine main housing
    near the door frame. Often you have to raise or open the top or front
    of the washing machine to get to the switch. If it's defective, you
    need to replace it.




    Motor coupler

    Many
    washers produced by Whirlpool® use a small, relatively inexpensive
    motor coupling. It's plastic and rubber and is mounted to the shaft of
    the motor on one side, and to the transmission on the other. Over time,
    the coupler wears out and fails. If this happens, you need to
    completely replace it.




    Belts

    Many
    washing machines have one or two belts. If a belt is broken or badly
    worn, you need to replace it with a genuine belt from the manufacturer.
    (Some washing machine belts are designed with special characteristics
    not found in automotive belts.)




    Clutch

    If
    your washer was made by GE®, it may use a clutch for agitating the
    clothes. As the clutch wears out, it may prevent the washer from
    agitating well or at all. If the clutch is worn, you need to replace
    it. For this job, you probably want to hire a qualified appliance
    repair technician.




    Drive motor

    Many
    washer brands use a reversing motor. For agitation the motor runs in
    one direction, for spinning and draining, the other. It's possible for
    a motor to burn out in one direction and continue to operate in the
    other. If this happens, you need to replace the entire motor.




    Drive pulleys

    The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.




    Transmission

    The transmission could have either of these problems:



    • Older
      washers produced by Whirlpool® have a transmission with an
      electro-mechanical shifter. If the shifter becomes even partially
      defective, the unit may not agitate properly or at all.



    • The transmission may have a worn or broken gear, or some other internal problem.


    If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.




    Agitator

    The
    inside of the agitator--where the transmission shaft attaches--can
    become worn, and strip out the spline that allows the agitator to
    properly grip the shaft. Then the transmission shaft rotates back and
    forth as it should, but the agitator doesn't move properly. If this
    happens, you may need to replace the agitator and/or the transmission
    spline.


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  • Contributor
  • 14 Answers

YOU MIGHT HAVE A BAD SET OF CLUTCH BRAKES
ARE YOU COULD HAVE A BAD MOTOR IF IT IS IT IS WORTH THE REPLACMENT
STEVE'S APPLIANCE
516-300-3249

Posted on Apr 06, 2009

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  • Contributor
  • 1 Answer

Helpful thank you. Found what I well suspect it the motor coupler damaged. Black rumber resedue pointed the way where I found the white plastic component in pieces. Removed motor by removing to screws and popping the two brackets. Will now search for the replacement part. Would like a drawing to determine what intact part looks like. I cannot determine the source of the black rubber flaky resedue.

Posted on Mar 21, 2009

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  • Contributor
  • 16 Answers

Your problem just need to replace motor coupler .good luck

Posted on Jan 05, 2009

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