Sending faxes

posted by vovo on Mar 02, 2007

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I am not able to send a fax. I have comcast for all my services which means I have phone, computer and tv all in one. the modem for the 3 is always hooked up to the printet, computor and phone. I cannot figure out why it will not send or receive a fax.
Thanks, Diane

I have the same problem.

Solution #1

posted on Jun 25, 2008

hansonsux

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Rating: 91%, 35 votes

Comcast digital voice isn't really traditional voip as it doesn't go over the internet. It's a deditcated system locally. I have Comcast here and I can tell you faxing is as good as an analog line. I don't see why it shouldn't work. I think you have a valid reason to call support and open a trouble ticket for poor quality or something. It may be just bad network congestion in your city.

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Solution #2

posted on Mar 03, 2007

mryosk

Rank:

Master
Rating: 90%, 78 votes

I believe if you have comcast it is a different signal coming in, you probably bought the package for VOIP capability when Comcast was having that promotion. The phone has to be a regular analog phone line not digital, that is probably your problem. Try changing the settings or line it should solve your problem, or call Comcast to guide you along.

Cheers!!

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