Question about Lexmark OfficeCenter X3350 All-in-One Printer

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Sending faxes I am not able to send a fax. I have comcast for all my services which means I have phone, computer and tv all in one. the modem for the 3 is always hooked up to the printet, computor and phone. I cannot figure out why it will not send or receive a fax. Thanks, Diane

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Comcast digital voice isn't really traditional voip as it doesn't go over the internet. It's a deditcated system locally. I have Comcast here and I can tell you faxing is as good as an analog line. I don't see why it shouldn't work. I think you have a valid reason to call support and open a trouble ticket for poor quality or something. It may be just bad network congestion in your city.

Posted on Jun 25, 2008

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I believe if you have comcast it is a different signal coming in, you probably bought the package for VOIP capability when Comcast was having that promotion. The phone has to be a regular analog phone line not digital, that is probably your problem. Try changing the settings or line it should solve your problem, or call Comcast to guide you along. Cheers!!

Posted on Mar 03, 2007

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