How can I answer this or get a fax to come through.. It has rung a series of times.... about 9 rings each time. I pick up the phone, first I hear nothing, then I hear the sound of a fax being sent but nothing comes through
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
the all-in-one product is sharing a phone line with voice calls, some
calls are interrupted by fax tones. Follow the steps below to solve the
problem.Step one: Check the Rings to Answer setting
Auto Answer is enabled, the HP fax product will answer the phone line
when the number of rings reaches the number of rings specified in the
Rings-to-Answer setting. When voice calls will be received on the same
phone line as faxes, set to rings-to-answer to 6.
you do not want the fax to answer automatically, either turn off Auto
Answer from the front panel and receive faxes manually (this may result
in lost faxes) or subscribe to a distinctive ring service from the phone
company (if available).
Refer to the Answering faxes manually
section below to learn how to answer faxes manually or refer to the Using distinctive ringing
section below for more information about using distinctive ringing.
The Rings-to-answer setting for the HP
Officejet 500 and 600 series products can only be checked or set using
the all-in-one software on the computer.
Rings-to-answer setting for the HP Officejet 500 and 600 series
products can only be checked or set using the all-in-one software on the
Follow the steps below to check or change the setting for all models except the HP Officejet 500 and 600 series:
Depending on the model, press either Menu
, or Fax Setup
repeatedly until Basic Fax Setup
appears in the display.
Press the right arrow button repeatedly until Rings to Answer
is displayed, and then press Enter
The number of rings before the HP fax product answers will be displayed.
The setting is correct if it is 6. Press Cancel
or Stop (Stop Fax)
to exit the menu.
If the number is not 6, press the right arrow button until 6
appears in the display and then press Enter
Step by step information at the link below. Brother Fax T96 The F/T
Mode is used to allow the fax machine and the telephones to share the
same telephone line. When a call comes in, the fax machine and all
extension telephones on that line will ring according to the number of
rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call
and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the
telephone line. If someone is sending a fax automatically , the sending
fax machine will transmit a fax tone (a series of beeps every 3
If your fax machine hears these tones, it will receive the fax.
If the fax machine does not hear any fax tones, it assumes it is a
telephone (voice) call and will begin ringing the F/T ring tones (double
ring) for the length of time you selected for the F/T Ring Time. These
tones will only ring on the fax machine's handset (extension or external
phones will not ring). At the end of the F/T ring time the fax machine
will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
If you answer the call before the fax machine(during the ring delay
period) and determine it is a fax, you can transfer the fax to the fax
machine for receiving.
If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91
for New Zealand (remote activation code) on the telephone keypad, wait
to hear the fax machine turn on (chirping sounds) and then hang up.
If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the FaxStart or Start/Copy key on the control panel of the fax machine and then hang up the handset.
If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.
If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.
You just need to change the Rings To Answer option so that it is the maximum 9 rings. This means that that the phone will be allowed to ring 9 times before the fax answers the call. This option is found in the Setup menu, under Communications and then Rings To Answer. Hope that helps.
define stand alone: if u want it to have its own line, you'll need to either set up a seperate line from the phone box to the fax machine (through the phone company) OR get a distinctive ring for the phone (phone rings from the Telephone company can be rung in a variety of ways, not just the standard "two longs"- by varying the rings to the office AND by having the fax machine listen for its distinctive ring and having it answer only that.
You set the machine up in the answer/fax mode, when a fax is coming in you have to press 9 on the phone to make it receive the fax if you pick up the receiver when it is a fax call.
You can also change the number of rings to answer a fax, I think the max is 7 rings.
Setting Ring Delay: The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay at a default setting of 4: 1 Press Function/Set, 2, 1. 2 Press < or > to select how many times the line rings before the fax machine answers (00 – 04) and press Function/Set. If you select 00, the line doesn’t ring at all. 3 Press Stop to exit.
Given that the last question I responded to for you related to a Fax JX200 - and this to a JX500 - I am not certain which model you are actually asking about. The information that follows relates to the JX500. Further, if you need information in this regard on the prior post in order to feel that the previous response was a FixYa level response, please let me know. I responded based on the information you provided...
Based on the fact that you are getting a constant 5-ring situation, it appears that the machine is in TAM (tel-ans mach) mode. The purpose of 5 falls into remote recovery of messages - toll saver results in the phone answering after 2 rings if there are messages to retrieve, and 5 if there are not. This is done to prevent long-distance charges if there are no messages.
Two ways to accomplish an 8-9 ring objective. (1) Place the machine in manual mode, which means answering every call and sending faxes to the machine. Additionally, a "fail-safe" on this mode is that it will switch to TAM/automatically answer (if there is a recorded greeting message) after 15 rings - below. (2) The incoming ring - ring count - can be set (under Fax/Tel Auto) to ring 10 to 60 seconds before the fax picks up. (3) Alternatively, the Incoming Ring ring count can be set to have the fax ring 2 to 30 times, depending on the country specific parameters.
Re TAM: When the fax is set to <MANUAL MODE> and <MAN/AUTO SWITCH> has been set to <OFF>, TAM MODE will be activated if the fax rings 15 times and the call is not answered (only when an outgoing message has been recorded). When the call is disconnected, the fax returns to <MANUAL MODE>.
If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding your specific needs, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!