Question about Xerox WorkCentre Pro 580 Plain Paper Laser Fax

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Fax keeps on ringing and nothing comes through

How can I answer this or get a fax to come through.. It has rung a series of times.... about 9 rings each time. I pick up the phone, first I hear nothing, then I hear the sound of a fax being sent but nothing comes through

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Posted on Dec 10, 2008

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Hi my hp 640 will not answer a fax call, but will answer only if we pick up the hand set.


Issue When the all-in-one product is sharing a phone line with voice calls, some calls are interrupted by fax tones. Follow the steps below to solve the problem.Step one: Check the Rings to Answer setting If Auto Answer is enabled, the HP fax product will answer the phone line when the number of rings reaches the number of rings specified in the Rings-to-Answer setting. When voice calls will be received on the same phone line as faxes, set to rings-to-answer to 6. If you do not want the fax to answer automatically, either turn off Auto Answer from the front panel and receive faxes manually (this may result in lost faxes) or subscribe to a distinctive ring service from the phone company (if available). Refer to the Answering faxes manually section below to learn how to answer faxes manually or refer to the Using distinctive ringing section below for more information about using distinctive ringing. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. Follow the steps below to check or change the setting for all models except the HP Officejet 500 and 600 series:
  1. Depending on the model, press either Menu , Setup , or Fax Setup repeatedly until Basic Fax Setup appears in the display.
  2. Press Enter (or Start or OK ).
  3. Press the right arrow button repeatedly until Rings to Answer is displayed, and then press Enter .
  4. The number of rings before the HP fax product answers will be displayed.
    • The setting is correct if it is 6. Press Cancel or Stop (Stop Fax) to exit the menu.
    • If the number is not 6, press the right arrow button until 6 appears in the display and then press Enter (or Start or OK ).

Aug 30, 2011 | HP 640 Inkjet Fax Machine

1 Answer

How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

I have an Office BX610FW printer/copier/fax. I


Hi,

You just need to change the Rings To Answer option so that it is the maximum 9 rings. This means that that the phone will be allowed to ring 9 times before the fax answers the call. This option is found in the Setup menu, under Communications and then Rings To Answer. Hope that helps.

Regards,
Epson

Dec 01, 2009 | Epson Office Equipment & Supplies

1 Answer

Not ringing 9 times as programmed it will


the problem was caused by optus loading voice mail onto our phone

Jan 06, 2009 | Uniden 5.8GHz Expandable Cordless Phone...

1 Answer

Dual line, one for phone, one for fax but


define stand alone: if u want it to have its own line, you'll need to either set up a seperate line from the phone box to the fax machine (through the phone company) OR get a distinctive ring for the phone (phone rings from the Telephone company can be rung in a variety of ways, not just the standard "two longs"- by varying the rings to the office AND by having the fax machine listen for its distinctive ring and having it answer only that.

hope that helps.

c

Dec 29, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Fax answer phone line


You set the machine up in the answer/fax mode, when a fax is coming in you have to press 9 on the phone to make it receive the fax if you pick up the receiver when it is a fax call.
You can also change the number of rings to answer a fax, I think the max is 7 rings.

Dec 20, 2008 | Xerox WorkCentre Pro 412 All-In-One Laser...

1 Answer

How can i change the ringer on my fax machine?


Setting Ring Delay:
The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay at a default setting of 4:
1 Press Function/Set, 2, 1.
2 Press < or > to select how many times the line rings before the fax machine answers (00 – 04) and press Function/Set. If you select 00, the line doesn’t ring at all.
3 Press Stop to exit.

Hope that's clear enough :)

Chris (ziraffa)

Dec 10, 2008 | Brother IntelliFAX 560 Plain Paper Fax

2 Answers

FAX JX500


Mary:

Given that the last question I responded to for you related to a Fax JX200 - and this to a JX500 - I am not certain which model you are actually asking about. The information that follows relates to the JX500. Further, if you need information in this regard on the prior post in order to feel that the previous response was a FixYa level response, please let me know. I responded based on the information you provided...

Based on the fact that you are getting a constant 5-ring situation, it appears that the machine is in TAM (tel-ans mach) mode. The purpose of 5 falls into remote recovery of messages - toll saver results in the phone answering after 2 rings if there are messages to retrieve, and 5 if there are not. This is done to prevent long-distance charges if there are no messages.

Two ways to accomplish an 8-9 ring objective. (1) Place the machine in manual mode, which means answering every call and sending faxes to the machine. Additionally, a "fail-safe" on this mode is that it will switch to TAM/automatically answer (if there is a recorded greeting message) after 15 rings - below. (2) The incoming ring - ring count - can be set (under Fax/Tel Auto) to ring 10 to 60 seconds before the fax picks up. (3) Alternatively, the Incoming Ring ring count can be set to have the fax ring 2 to 30 times, depending on the country specific parameters.

Re TAM: When the fax is set to <MANUAL MODE> and <MAN/AUTO SWITCH> has been set to <OFF>, TAM MODE will be activated if the fax rings 15 times and the call is not answered (only when an outgoing message has been recorded). When the call is disconnected, the fax returns to <MANUAL MODE>.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding your specific needs, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Aug 04, 2008 | Canon FAX-JX200

1 Answer

Canon MF 3200 Series


There should be a setting, most likely under advanced fax settings that is called Rings To Answer. That normally can be adjusted from one to seven rings.

Feb 25, 2008 | Office Equipment & Supplies

1 Answer

How do i get my fax to answer only after 6 rings


Luckily, you can choose to answer at up to 9 rings. It's in Function Parameters, Function 45 "Ring Detect Count". You can change that number from 1 through 9.

Entering function mode:
Function + 7
Hit "Monitor" 4 times
Hit " * "(star)
Press "1" for Function Parameters
Scroll through, or type "45" to get to that parameter.
Hit enter/Start to change.

Jan 09, 2008 | Panasonic Panafax UF-490 Plain Paper Laser...

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