Question about HP LaserJet 4100 Printer

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HP LJ4100 network printer

When printing to the printer it goes offline

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  • David Potter Dec 18, 2008

    There are no lights. I believe it is a driver issue and working on trying different ones. How I know it goes off line is in the property box, when you print, the printer shows up in the bottom right hand corner of the monitor, click on it, the window shows the job pending and that the printer is off line.

  • David Potter Dec 23, 2008

    I checked that. Its not that but i believe i have found it and it was a driver issue. The driver on the server was incorrect. I am testing now.

    Thanks

  • sam88kid May 11, 2010

    Is there any message on the Message Display on the printer? What lights are on, off and colour?

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  • 66 Answers

Hi dpotter,
I presume at least the printer's Ready light is on. Click on Start|Settings and select Printers and Faxes. Right Click on the printer and select Use Printer Online (if printer is online, then this should be "Use Printer Offline").

Rgds
S88


Posted on Dec 19, 2008

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HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

We have a networked HP Laserjet 4100; a new PC was added and the printer does not show as available on the network for this new Dell Vostro 460. The driver was installed and still nothing. Can you suggest...


Thank you for contacting FixYa with your printer inquiry.
This is usually a pretty common network problem for printers and other devices on a network. If you network uses DHCP that automatically assigns IP address's you may have developed a conflict when you installed your new printer.
You will want to print a configuration page from both printers to determine what the IP address of each is then manually configure independent IP address for each to preclude further conflicts.
Refer to this excellent HP document page on the LJ4100 Jet Direct Card for manual configuration:
http://www.printerhacks.com/how-to-setup-an-hp-laserjet-printer-with-the-built-in-jetdirect-network-card/
Hope this helps helps. Please keep us updated and remember to rate this answer.

May 10, 2011 | HP LaserJet 4100 Printer

2 Answers

My HP Deskjet D1341 printer won't print. Says it is offline. I go in and right-click to put it on-line, but it still won't print,,,goes back off-line. I posed this problem last Thursday and paid $$ to...


Goto the below mentioned link and select your operating system now click on the next button.
Expand the Utility - Diagnostic Utility and download the print diagnostic utility and this will show you what the problem is with the printer or with the computer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=1839855#N672

Oct 05, 2010 | HP Deskjet Printer

1 Answer

I have and Canon iR3570 and when SNMP is disabled the printer goes offline and network printing ends. Enable SNMP and change the default community to something more secure and printer goes offline and...


It's possible that the SNMP Status Enabled box is checked on the print server (Printer/Properties/Ports/Port Settings). When you disabled SNMP or changed the community name on the printer, the server was no longer getting status updates and so flagged it as offline. Make sure the community names match.

Aug 31, 2010 | Canon ImageRUNNER 3570 Copier/Printer

1 Answer

My printer shows ''User intervension required'' other than ''Ready''


The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer. Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 15, 2010 | Computers & Internet

2 Answers

Trying to print 'offline'. Computer recognises it is offline but will not print. Error message says 'Printer is offline' which is as it should be. Printer is HP photosmart C4580.


So, if you want to print, the printer must be online. Offline method doesn't work to print. When the computer sayst that the printer is offline, it means ypur printer is turned off or you don't connected the printer to PC.
As in conclusion, if you want to print set the printer online.

Oct 05, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Hp deskjet 6980 will not change to online. Working wirelessly. It says Offline and can't be changed to Online. I have to reinstall everytime.


Right click printer properties and select online. Start /settings /printers. Offline can also indicate a connection is not available - this occurs with demo versions of printer software. When the demo expires, the printer goes offline. The fix is to just use windows networking and shared printer.

Aug 29, 2009 | HP Deskjet 6980 InkJet Photo Printer

1 Answer

Printer offline issue


Check your network/network card settings. Is your network card falling asleep when there is no activity?

I had this issue once.

Isn't this a color printer? Isn't it supposed to print in color?

Jul 25, 2008 | HP LaserJet 2550L Printer

2 Answers

HPCLJ2550 goes offline


check for the latest firmware software at www.hp.com and its may be problem with network card its come embedded with main board

Jul 25, 2008 | HP LaserJet 2550L Printer

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