Question about HP LaserJet 4100 Printer

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HP LJ4100 network printer

When printing to the printer it goes offline

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  • David Potter Dec 18, 2008

    There are no lights. I believe it is a driver issue and working on trying different ones. How I know it goes off line is in the property box, when you print, the printer shows up in the bottom right hand corner of the monitor, click on it, the window shows the job pending and that the printer is off line.

  • David Potter Dec 23, 2008

    I checked that. Its not that but i believe i have found it and it was a driver issue. The driver on the server was incorrect. I am testing now.

    Thanks

  • sam88kid May 11, 2010

    Is there any message on the Message Display on the printer? What lights are on, off and colour?

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Hi dpotter,
I presume at least the printer's Ready light is on. Click on Start|Settings and select Printers and Faxes. Right Click on the printer and select Use Printer Online (if printer is online, then this should be "Use Printer Offline").

Rgds
S88


Posted on Dec 19, 2008

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Thank you for contacting FixYa with your printer inquiry.
This is usually a pretty common network problem for printers and other devices on a network. If you network uses DHCP that automatically assigns IP address's you may have developed a conflict when you installed your new printer.
You will want to print a configuration page from both printers to determine what the IP address of each is then manually configure independent IP address for each to preclude further conflicts.
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http://www.printerhacks.com/how-to-setup-an-hp-laserjet-printer-with-the-built-in-jetdirect-network-card/
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