Question about FixYa Service

2 Answers

Fixya expert login denied

On the expert utility , login denied ''you must be a qualified expert''
31 solutions rated wiz. any ideas.

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 51 Answers

You would've have need to have solved those 30 questions WITHIN THE LAST 30 DAYS!
So if you didn't solve 30 questions within 30 days, then you are not yet qualified for Premium.

Posted on Dec 24, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 108 Answers

Dear sir

i think you have solved 31 solutions. but how much rating ou have done. your rating must be 5 approximately



regards
murali

Posted on Dec 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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2 Answers

What do you have to do to become a Wiz in FixYa? I am new and have put in 41 solutions but am still at Master status. When will I be a Wiz and how long until I am a premium expert?


Rank Average Rating Minimum Number of
Solutions Posted guru.gif Guru 85% or higher, 5 votes minimum. 50 wizard.gif Wiz 80% or higher, 5 votes minimum. 30 master.gif Master No Ratings Required 10 expert.gif Guide No Ratings Required 5 nonexpert.gif Apprentice No Ratings Required Rank Average Rating Minimum Number of
Solutions Posted guru.gif Guru 85% or higher, 5 votes minimum. 50 wizard.gif Wiz 80% or higher, 5 votes minimum. 30 master.gif Master No Ratings Required 10 expert.gif Guide No Ratings Required 5 nonexpert.gif Apprentice No Ratings Required You need to visit the Expert FAQ's section to get answers to this, link is http://www.fixya.com/FAQexp.aspx

but here is an extract:

Ranks are calculated by dividing the total value of the ratings cast on an Expert's Solutions by the Expert's number of rated Solutions. Unrated Solutions, Premium ratings, and Live Chat ratings are not factored into Experts' averages.

Rank Average Rating Minimum Number of
Solutions Posted guru.gif Guru 85% or higher, 5 votes minimum. 50 wizard.gif Wiz 80% or higher, 5 votes minimum. 30 master.gif Master No Ratings Required 10 expert.gif Guide No Ratings Required 5 nonexpert.gif Apprentice No Ratings Required
Wizz needs 80% or higher ranking, 5 votes minumum and 30 solutions minimum.

The help screens are good so just have a look around and you'll find out lots.
Rank Average Rating Minimum Number of
Solutions Posted guru.gif Guru 85% or higher, 5 votes minimum. 50 wizard.gif Wiz 80% or higher, 5 votes minimum. 30 master.gif Master No Ratings Required 10 expert.gif Guide No Ratings Required 5 nonexpert.gif Apprentice No Ratings Required

Rank Average Rating Minimum Number of
Solutions Posted guru.gif Guru 85% or higher, 5 votes minimum. 50 wizard.gif Wiz 80% or higher, 5 votes minimum. 30 master.gif Master No Ratings Required 10 expert.gif Guide No Ratings Required 5 nonexpert.gif Apprentice No Ratings Required

Aug 22, 2011 | FixYa Service

1 Answer

Why is it that I cannot apply for a premium expert position when in fact I rank as a GURU with 85.+ rating, and 31 votes? I think I am qualified.


Hi carloadrian, I don't see any reason why you shouldn't be able to apply as a Premium Expert. I will refer this issue to our QA Team, and they will look into why you cannot apply. Please feel free to contact our Support Team directly at: http://www.fixya.com/contact

Feb 02, 2011 | FixYa Service

1 Answer

I have posted solutions for 43 problems as i write this, yet the window with my rank in it is only saying 34. also every time i post a solution it is upgrading me to wiz rank, then after a little while it...


Hi,
Welcome to Fixya Support
I am Michelle, and i will be assisting you regarding the issue
You need to have atleast 5 votes with the valid percentage ranking to reach the wiz rank.
I would suggest to check the recent comments section and follow up with customers who have responded back to you. This surely helps and customer would surely rate you if you do an end to end follow up.

In case of your ranking alternating between wiz and master, i would suggest to either ask the fellow experts at experts lounge or mail your concern to community MOD Lauren. Her email id is lauren@fixya.com. She would get back to you on this and trust me she always guides you in the right direction (my personal experience)

Keep posting solutions and surely it will not be too long that you would reach the Guru Rank.

All the Best.

Nov 30, 2010 | FixYa Service

3 Answers

I have guru ranking in FixYa. Tell me whats the need of ranking and do i earn something by increasing rankings


If you maintain a rating of 85% or more and are a wiz or guru then you are able to earn money.
You must also answer 30 free questions a month to qualify

Nov 21, 2009 | FixYa Service

1 Answer

Just registering how do i get 10 pounds


Answer questions successfully until you progress to Wiz or Guru rank.

Download the FixYa livechat utility and install it.

You'll then get invite to answer livechat or premium questions which you can earn up to $10 (not £10) for each successful solution.

Afterwards you must answer fifty free unsolved questions a month to retain your premium expert status.

See http://www.fixya.com/ExpPayFAQ.aspx for full details.

The important point is that you don't get paid for doing nothing, nor do you get paid if all you give are useless (or even mostly useless) answers.

I hope this has helped you, if so please return the favour by rating my answer.

Jul 08, 2009 | Tomtom GO GPS Receiver

1 Answer

FixYa Expert Utility Issue....(",)


your firewall might be blocking the connection to the site add a exception in your firewall settings

May 30, 2009 | FixYa Service

2 Answers

Can't login into the fizya expert utility


In order to use the fixya expert utility, you need to have 30 free solutions posted within the last 30 days :c)

May 29, 2009 | ASUS Eee 4G Notebook

2 Answers

FIXYA EXPERT CHAT LOGIN UTILITY.


you don't need the utility to answer premium questions or chats, under "my chat status" tick available on the my expertise page and you will get the premium questions.

May 23, 2009 | Dell Computers & Internet

3 Answers

I want earn money but i dont know theways


You have to post 30 free solutions in last thirty days. Then you'll be notified automatically .

Nov 26, 2008 | Computers & Internet

1 Answer

How i earn


You need to wait for premium solutions and activate chat software. Premium solutions pop up from time to time, there is not many people paying for premium solutions see the Experts' Lounge on this things.

For any further clarification on this kind of things do not write to me, I am a just a regular expert .
Write to alex@fixya.com, he is the community manager here or write at experts@fixya.com.

bye

Mar 15, 2008 | Car Audio & Video

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