Got my new 5500 all-in-one printer and so far things have gone well. I must have missed something in the set-up instructions because when the page prints-the paper comes flying out and on the floor or where ever-most printers I have used or seen do not have this much "energy" when done printing a page. Did I miss something on the set up? I have gone through the manual three times-or is this something I will have to figure out myself-like a net or something? Appreciate your help-thanks...Pam
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Setting your 5500 to 42" - this is done through the application ( eg PDF VIEWER) when selecting print choose print options or advanced in the next window that appeaers( driver panel) select the tab marked paper, in the next window you are able to set the size of the image and the size of the paper also whether youwould like the printer to transpose the print 90degrees to make more use of the media
alteratively you could open your printers folder select the DJ5500 and right click -select properties and as above choose the Paper tab to set as default the paper roll to the size required
hope this helps - if not please give more details that I might better understand your issue
Check your printer setup/default settings on the printer. Make sure you are using the right paper in the trays and that they are set properly to the proper paper tray & size. You have to have it right in all locations for it to work right, or it will default to by-pass tray. 1st in the settings, 2nd in the trays, and 3rd in your printer software. Good Luck!!
There will be something in there, whether it is toner/ink over a sensor, a paperclip/staple, or a tiny scrap of paper. The trick with this one is patience, methodically strip it down as far as you can, checking as you go for stuck material, and once you have gone as far as you can put it back together nice and slowly, looking for broken connections and loose bits, then try it again. If there is nothing in there then the printer has something broken and needs looking at by a technician, in this case you should turn to your warrenty.
Sometimes the paper gets caught inside the printer all the way to the right (or left) of the print carriage. You will miss seeing it because the print carriage has moved the jamed paper to the right (or left) out of view. Carefully and manually move the print carriage to the opposite side and you might find small pieces of jammed paper there.
Because the 5500 does not print to the edge of the paper it will auto shrink the image to fit the paper ( a 36 inch wide image will shrink to 35.45" when 36" paper is used). Your image will need to be at least 0.55" narrower than the width of your paper to avoid this. so: Crop the image if you can, or use wider stock.
Make sure there is 1/16 to 1/32 inch space on each side of the paper in the paper tray. Move the paper type selector back and forth 5 times, to make sure it is not stuck. Feed the tray with a minimum of 20 sheets of paper and try to see if it loads paper through. The paper thickness lever has two settings, one for plain paper, (thin paper 20# to 24#) and one for envelopes and thick paper. It should be on the 0 setting for thin paper and on the + setting for thick paper and envelopes. The paper adjustment lever may be adjusted in between the two settings to accommodate paper that is not standard or that the operating/environmental conditions have changed. Make sure the paper is loaded far enough into the printer to ensure good contact between the paper and the paper feed mechanism.
Remove and re-insert the cartridges.
while plugged in.
Clean nozzles, printhead, align etc...
print a test page off
Easyshare are known for eating ink up,
the ink could be all gone.
possible bad cartridge, swap out.