Question about Compaq Evo D510 Minitower (Open Box) (OB4700432011) PC Desktop

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I have a Compaq D500 Desktop. I am unable to play CDs or DVDs. Apparently, there is no sound device installed. Your technician advised me to install a sound driver from the HP web site and provided the link. I have completed the process twice, restarted my computer and am receiving an "error" message. Can you please assist me with this issue? thanks, Peggy

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What specific error message? While on the web site did you use the auto-detect feature? Realize that if the sound driver, possibly AC97, is downloaded separately that reinstalling the original chipset drivers may be necessary. I will help if you need further assistance. Steve Medley

Posted on Dec 10, 2008

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No sound


Try installing the latest audio driver.
You can download the device drivers from the Compaq/HP WEBsupport/download page. Make sure
you select your model laptop and the Windowsdrivers you require and install them. Click on this link to download thedrivers: -
www.compaq.com/country/cpq_support.html

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Make sure a sound card driver is present.Check that on "device manager", if no driver installed select you operating system then download the sound driver from below link:

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=97123&lang=en&cc=us&prodTypeId=12454&prodSeriesId=96297&taskId=135

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I installed a new RAM for my pc COMPAQ Evo D500 and when I started heard a long beap sound and system didnot turned on


It is plug and play, it should automatically detect the new RAM with no extra needed work or installation procedures. Remove the memory and reboot, you will get the beep again. Reinstall and reboot again hopefully this is all that needs to be done. Is this new or used RAM?

Oct 12, 2010 | Compaq Evo D500 PC Desktop

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Cant play sound it keeps asking for multimedia audio controller when i install audio driver it states rpc Server not found


Go to this link:
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and download the latest sound driver. It sounds like you are using the old Compaq RPC software and Compaq was bought out by HP years ago. All driver updates on HP/Compaq systems should be downloaded from HP.COM

May 11, 2010 | Compaq Evo D500 PC Desktop

1 Answer

Cant play sound


download the driver software of D500 pc destop then install in your computer...after you finish download setup the software... then if you have finesh setup the driver software goto run command then type dxdiag then after you type the dxdiag you can see the pop-up screen menu then click if it is win vista of your O.S that you using click sound1 or sound2 or if it is win xp just click music.

Mar 02, 2010 | Compaq Evo D500 PC Desktop

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My cd drive on my compaq desktop plays cd's fine but will not play dvd's.what can i do it's a windows xp home


You can only play CDs on a CD drive. In order to play DVDs you need a DVD drive. A DVD drive can play both CDs & DVDs.

Hope this info helped you. Good Luck! :-)

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You can install another DVD player software.
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1 Answer

No sound device


download the sound drive for your model from hp site......and run it


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Nov 18, 2008 | Compaq Evo D510 Minitower (Open Box)...

1 Answer

Computer


From what I have found, that system should come with a DVD-RW drive by default.
  1. Check device manager, see if the drive is detected by Windows as a DVD type drive.
  2. If the drive is ID'd as a DVD drive, but will not browse a DVD movie in MY COMPUTER then there is a failure of the DVD optics of the drive and it needs to be replaced.
  3. If you can browse a DVD, but not play one, then you most likely need a DVD codec installed to read DVDs. Search google for the K-Lite Codec pack.
  4. If you are trying to burn to DVD media, ensure you have a DVD buring software installed as XP has no native DVD burn capability.


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