Question about Kenmore 53582 / 53584 Side by Side Refrigerator

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Ice maker repair and still no ice

My fairly new (15 months old) pricey Kenmore Elite side by side icemaker is not making ice. Sears Home Repair was said the "motor" was bad and replaced it for $250. He said "you'll have ice in 2 hours" and of course more than 24 hours later, it still has not produced any ice. The water dispenser works fine and am not convinced that the motor was bad since the result is still the same. Any suggestions as they're scheduled to return again tomorrow?

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Re: Ice maker repair and still no ice

Amyc, of course you should call this cat back, but here are a few things to check. Make sure that the fill tube is not frozen over. The black tube feeding water to the IM. Next with the freezer door open your optics should flash twice with a pause repeatedly. Hold the left side emitter flap down and the light should be on steady. If this checks, the optics are good. The ice maker rakes should be at the 2:00 position when it's in it's home positon. Any other position could be a bad module. When the cat comes back to check it out, make sure he jumps the ice-maker to get the unit to fill before he back.

Posted on Mar 02, 2007

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