Question about Nortel Norstar 16-Line PBX Speakerphone

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I want to be able to answer and hang up my calls w/out selecting a line otr pushing RLS.

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Whoever services your switch needs to be called to allow for "priority to be given to incoming ringing on going off hook"you could do it yourself if you are familiar with the s/w overlays...hope this helps

Posted on Dec 20, 2008

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1 Answer

Handsfree stays on when you hit "rls" it hangs up the call


rls is release , is the hangup button (hook switch) working (under the handset)

Apr 07, 2014 | NorStar Meridian M7310 Phone

2 Answers

How to program speed dial on T7208 telephone?


Programming
memory buttons
External autodial
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 1
3. Press a memory button.
4. Dial the external number.
5. Press Hold to store the number.
6. Label your new button.

Internal autodial
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 2
3. Press a memory button.
4. Dial the internal number.
5. Label your new button.

Features
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 3
3. Press a memory button.
4. Press Feature and the feature code.
5. Label your new button.

Erasing memory buttons
1. If you are on a call or an open line with dial tone, press Hold
or Rls
2. Press Feature * 1
3. Press the memory button you want to erase.
4. Press Hold to erase the button.

Feb 13, 2010 | Nortel Meridian M7208 Corded Phone

2 Answers

Norstar m7310 needs rls button pushed after every call


I've seen this many times; Check the Handset cable. It is probably plugged into the Headset connection on the phone.

Sep 23, 2009 | NorStar Meridian M7310 Phone

2 Answers

Picking up and Haning up problems. "Rls" key "Line 1-4" keys


Can you sheck something for me; under your phone where the cables are plugged into, there are 3 types of jacks... 1 jack is to plug the phone into the wall 1 jack is to plug the handset into(picture of phone handset) 1 jack is to plug a headset into(picture of headset)
Check and make sure that the handset is plugged into the handset, and NOT the headset jack... and move the cables if that is the issue. Your problem sounds very familar to your handset being plugged into the wrong jack on the bottom of your phone, and it is more common than you think.

Aug 20, 2009 | NorStar M7324 Telephone

1 Answer

Well I'm on reception and when I put calls through sometimes the other person on the other line has to push the call to pick up.. It only happens every now again. Most of the time I put the caller on hold...


Save yourself some time and decide how you want to process calls. If you press the DSS button directly, the outside line will go on hold and the inside party is rung. When they answer, if you hang up, the outside held call is immediately connected. If the inside party hangs up first, the outside held call stays in hold.

I would use the procedure "may I tell him who's calling?" Announce the call to the inside party as "I have a call from so-and-so" If they accept, you hang up.

Now, if you have to locate the inside party, press HOLD, then dial the extensions, page, or use the DSS buttons to find them. Tell them they have a call holding on line such-and-such, and they would know that they have to select the blinking line.

Back in the day, I used to be the fastest PBX operator in the place, and I just installed them :-) The key was to send it to a station you knew wouldn't answer and it put it out in a holding pattern before it recalled. This was in the day when you could only hold 3 lines at a time, so it worked well when the board got swamped. Today, with colored lights and timed recall, you don't need to do that.

Carl

Jun 24, 2009 | Panasonic BTI KX-T7640BK DSS Console BLACK...

1 Answer

HOW TO DO A CONFERENCE CALL


Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]


  • Establish a conference call between yourself and two other parties.
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call
  • To remove yourself from a conference permanently (unsupervised conference):
    • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
  • To put a conference on hold:
    • Press [Hold]. The other two callers can still talk to each other.
  • To split a conference:
    • Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
  • To disconnect one party:
    • Press the line or intercom button of the caller you want to disconnect, then press [Rls].
    • Press the line or intercom button of the remaining caller to resume your conversation.
  • To independently hold two calls:
    • Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

May 14, 2009 | NorStar M7324 Telephone

1 Answer

Call conferencing


Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]


  • Establish a conference call between yourself and two other parties.
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press [Feature] [3].
5. Press the line or intercom button of the first held call.
6. Press [Rls] to end the conference call
  • To remove yourself from a conference permanently (unsupervised conference):
    • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
  • To put a conference on hold:
    • Press [Hold]. The other two callers can still talk to each other.
  • To split a conference:
    • Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
  • To disconnect one party:
    • Press the line or intercom button of the caller you want to disconnect, then press [Rls].
    • Press the line or intercom button of the remaining caller to resume your conversation.
  • To independently hold two calls:
    • Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

May 11, 2009 | NorStar Meridian M7310 Phone

2 Answers

Retrieving messages over phone


when your greeting answers, punch in your code, usually a 4 digit code, each manufacturer has their own default code that it comes with.. check the manual or website

Apr 14, 2009 | Phones

1 Answer

Unable to use conference button


Here are the instructions for making a conference call on a Norstar system.

Conference [Feature] [3]
  • Establish a conference call between yourself and two other parties.
    1. Make or answer the first call.
    2. Put the first call on hold.
    3. Make or answer the second call.
    4. After the second call is connected, press [Feature] [3].
    5. Press the line or intercom button of the first held call.
    6. Press [Rls] to end the conference call
  • To remove yourself from a conference permanently (unsupervised conference):
    • Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
  • To put a conference on hold:
    • Press [Hold]. The other two callers can still talk to each other.
  • To split a conference:
    • Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
  • To disconnect one party:
    • Press the line or intercom button of the caller you want to disconnect, then press [Rls].
    • Press the line or intercom button of the remaining caller to resume your conversation.
  • To independently hold two calls:
    • Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.

Mar 11, 2009 | Nortel Meridian M7208 Corded Phone

1 Answer

Pick up and hang up


answering a call on a meridian phone can be determined in software by giving priority to the line that is ringing rather than the one that is configured on the first key key 0.you can have several lines on the phone and in this way when you lift off, the line that is ringing is the one that is answered automatically rather than having to press the actual key itself.so unless you are familiar with the s/w overlays it will be hard for you to change your current setup yourself

Dec 10, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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