Question about HP OfficeJet 6210 All-In-One InkJet Printer
I know that the glass is clean
If this happens only when you feed the original through the top feeder and not when you lay it on the glass, then you have a small bit of dirt at the scanning location--since the paper moves, rather than the scanning bar, the section of glass that is involved is very small and one little bit of dirt will make a line down the whole page. You need to lift the automatic document feeder mechanism and clean the glass strip under it--that's where your (unseen) dirt is. (Page 108 of the manual, if you have one.)
Posted on Feb 18, 2009
Sounds like the scanner bar that moves under the glass is dirty or more likely damaged.
Posted on Dec 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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