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My procomm plus issue

I tried your suggestion, the system restarted and I was still not able to uninstall or reinstall Procomm Plus

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Procomm Plus and norton 360 are compitable to each other but r not not compitable to work on your operating system .u will just need to format your pc and clean the Procomm Plus files from it and then also delete the norton 360 from your operating system.and then u will be able to reinstall the Procomm Plus after formatting the pc.then instead of norton 360 install any other antivirus software like symantec or avg

Posted on Dec 10, 2008

  • hemant somaiya
    hemant somaiya Dec 10, 2008

    http://norton.lithium.com/norton/board/m...

    please click the following link and read the instructions and also read this part of the instructions

    as------

    Since a file cannot be copied over it's possible that it's due to permissions on the destination folder. If you have an AV installed you could put that file in as an exception. The other option would be to try to install in safe mode. You can base the steps off of the following document:

    http://service1.symantec.com/SUPPORT/pro...

    ---------------------

    u can also try clicking this another link and follow the onscreen instructions.

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The cdrw/dvd drive has dissappeared after an update from microsoft. after trying to reinstall the drivers it still isnt showing up in my computer.could the upper and lower filters in the registry be...


Hi,
Please follow the steps below to resolve the issue if you are not comfortable doing this then just take help from any friend or neighbour if this did not resolve the issue then replace the drive asap because it is a hardware issue.


1. Press Windows Key+R and type regedit in the text box and click OK

2. Click "File" in the menu.

3. Click "Export" from the drop-down menu.

4. Click the down arrow beside "Save In" and select Local Disk

(C.

5. Type Backup.reg in the File Name field.

6. Click Save.

=== Deleting UpperFilter and LowerFilter Registry Keys ===

1. Click Start and click Run.

2. In the Open box, type regedit and click OK.

3. Click the plus (+) sign beside HKEY_LOCAL_MACHINE.

4. Click the plus (+) sign beside System.

5. Click the plus (+) sign beside Current Control Set.

6. Click the plus (+) sign beside Control.

7. Click the plus (+) sign beside Class.

8. Locate the {4d36e965-e325-11ce-bfc1-08002be10318} key

and click it.

9. On the File menu, click Export.

10. In the File name box, type savedkey and click Save. It is

better
to save the "savedkey" to the desktop.

11. Click the REG_MULTI_SZ data type UpperFilters (found in

right
window pane) and then click Delete on the Edit menu.

12. When you are prompted to confirm the deletion, click Yes.

NOTE: If this data type is missing, continue to the next
method.

13. Click the REG_MULTI_SZ data type LowerFilters (found in

right
window pane) and click Delete on the Edit menu.

14. When you are prompted to confirm the deletion, click Yes.

15. Quit the Registry Editor and restart the computer.


CD/DVD drivers reinstall:

Press the Windows Key + R and type devmgmt.msc and press enter.

Device manager will open up.

Click the + sign beside DVD/CD Drives.

Right Click on the device listed under it and select Uninstall

Restart the PC and let the driver install automatically.

Check the issue once again.

Jul 30, 2010 | Dell OptiPlex GX620 PC Desktop

Tip

For optical drive problem


Deleting upper and lower filters This procedure is to be used as last resort. This is for software issues dealing with the CD-ROM or DVD-ROM drive. This procedure is designed to fix issues after removing Roxio Easy CD Creator but it may help other issues also. This procedure can fix an issue but can also cause issues, so don't use it till last resort before doing a re-install.
Follow these steps
  1. Click on Start
  2. Click on Run
  3. Type in REGEDIT
  4. Click on OK
  5. Click on the plus sign (+) next to HKEY_LOCAL_MACHINE
  6. Click on the plus sign (+) next to SYSTEM
  7. Click on the plus sign (+) next to CurrentControlSet
  8. Click on the plus sign (+) next to Control
  9. Click on the plus sign (+) next to Class
  10. Click on the plus sign (+) next to {4D36E965-E325-11CE-BFG1-08002BE10318}
  11. On the right pane, click to highlight Upperfilters
  12. Right click on Upperfilters
  13. Click on Delete
  14. Click on OK
  15. On the right pane, click to highlight Lowerfilters
  16. Right click on Lowerfilters
  17. Click on Delete
  18. Click on OK
  19. Close the Registry Editor
  20. Reboot the computer
If you have Windows Media Player 7.0, uninstall it and install the latest Media Player

on Jun 15, 2010 | PC Desktops

2 Answers

After changing my motherboard, the Dell no longer recognized the CDDVD RW drive. In fact, it now shows up as a floppy disk drive. I flashed the BIOS and that did not help.


Hi,
Please follow the steps below to resolve the issue if you are not comfortable doing this then just take help from any friend or neighbour if this did not resolve the issue then replace the drive asap because it is a hardware issue.


1. Press Windows Key+R and type regedit in the text box and click OK

2. Click "File" in the menu.

3. Click "Export" from the drop-down menu.

4. Click the down arrow beside "Save In" and select Local Disk

(C.

5. Type Backup.reg in the File Name field.

6. Click Save.

=== Deleting UpperFilter and LowerFilter Registry Keys ===

1. Click Start and click Run.

2. In the Open box, type regedit and click OK.

3. Click the plus (+) sign beside HKEY_LOCAL_MACHINE.

4. Click the plus (+) sign beside System.

5. Click the plus (+) sign beside Current Control Set.

6. Click the plus (+) sign beside Control.

7. Click the plus (+) sign beside Class.

8. Locate the {4d36e965-e325-11ce-bfc1-08002be10318} key

and click it.

9. On the File menu, click Export.

10. In the File name box, type savedkey and click Save. It is

better
to save the "savedkey" to the desktop.

11. Click the REG_MULTI_SZ data type UpperFilters (found in

right
window pane) and then click Delete on the Edit menu.

12. When you are prompted to confirm the deletion, click Yes.

NOTE: If this data type is missing, continue to the next
method.

13. Click the REG_MULTI_SZ data type LowerFilters (found in

right
window pane) and click Delete on the Edit menu.

14. When you are prompted to confirm the deletion, click Yes.

15. Quit the Registry Editor and restart the computer.


CD/DVD drivers reinstall:

Press the Windows Key + R and type devmgmt.msc and press enter.

Device manager will open up.

Click the + sign beside DVD/CD Drives.

Right Click on the device listed under it and select Uninstall

Restart the PC and let the driver install automatically.

Check the issue once again.

Mar 13, 2010 | Dell Dimension E510 Dual Core 2.8 Ghz...

1 Answer

Half of the screen has the start up and the other half is the desktop icons


are you using any software with your graphics card on your pc, if so try removing this software. You can try reinstalling your graphics card by goign to control panel, then system, then hardware , then device manager , search in list for display adaptors normally its at top, click the plus , right click your card and goto uninstall, if there is two cards in there do it on both of them. restart pc and hope for the best, hope this helps

Nov 27, 2009 | PC Desktops

1 Answer

My Sonic DVD Plus is constantly attempting to find a path to download and I can't stop it from coming up, even though I press cancel.


It can either be an issue with ur Windows installer or ur Sonic program>
Click on START> go to RUN> type in SERVICES.MSC> enter>
then check under windows installer> whether its started or not> right click on it> go to properties> stop it> select start up type as automatic> then start it> apply then ok> then restart the computer> even after that u find the problem>
uninstall and reinstall Sonic

Oct 20, 2009 | HP PC Desktops

1 Answer

I cant get on to my bt broadband they have said their is no problem with them it is my computer


SUGGESTION AS A FIRST FIX - CHECKOUT THE CABLING FROM BT TO COMPUTER PLUS THE FILTERS, SPLITTERS AND BOX.

CHECK THAT THE INDICATOR LIGHTS ARE AS INDICATED IN THE USER MANUAL.

ONCE SATISFIED THAT HARDWARE IS OK TRY UNINSTALL/REINSTALL OF BROADBAND SOFTWARE (CD THAT COMES WITH INSTALLATION KIT.

Sep 28, 2009 | PC Desktops

2 Answers

Disc Drive issue.


very likely it is a memory issue... try to close down as many programs as you can while you are burning a disk... if possible you may want to upgrade the amount of memory you have

Robert

Please take a moment to rate this solution thanks

Feb 01, 2009 | Dell Dimension 8400 PC Desktop

1 Answer

Code 28 error for matshita dvd-ram uj-852 ata device


hi,
Please go to the device manager by typing and entering devmgmt.msc in run option.
click the plus sign given before dvd cr rom drive and uninstall the drive coming.
then clisck the plus sign of ide ATA/ATAPI controllers and the uninstall the secondary IDE channels.
Retart the machine twice.
If the also the issue is not resoved then you will have to reload the OS again.

Jan 31, 2009 | PC Desktops

3 Answers

Code 39 on DVD Philips SDVD8821


Hi,

The issue you have posted does require more information to troubleshoot and fix it, information like what type Version of windows you are using and does the drive in the device manager has a YELLOW ! Mark, is the drive is visible in on the device manager page under DVD/CD ROM drives option, however I am suggesting you few steps with the best of my expertise according to the information I could gather reading post which usually fix these kind of issues please follow the instructions below.
1. Click the Start button, click Run.
2. In the RUN box, type Regedit, and then click OK.
3. Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
4. Click the plus sign (+) next to SYSTEM.
5. Click the plus sign (+) next to CurrentControlSet.
6. Click the plus sign (+) next to Control.
7. Click the plus sign (+) next to Class.
8. Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
9. On the right side of the window, click UpperFilters. Click Edit on the menu bar.
10. Click Delete, and then click OK.
11. On the right side of the window, click LowerFilters.
12. Click Edit on the menu bar.
13.Click Delete, and then click OK.
14.Click File, and then click Exit.
15. Restart the computer normally.
NOTE: When you click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-hand pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-hand pane of the Registry Editor.
In some machines any one of the filters like Lower or Upper filters options will be missing so do not worry if you are not able to find any one of the filters, just delete the one which is found and continue with the other suggested options.
After completing the above mentioned steps restart your computer.
Once the system is back to the desktop screen, please perform the steps mentioned below.
1. Click on start and right click on my computer then left click on properties.
2. Click on hardware on the top right hand corner and then click on device manager.
3. Click on the + sign next to DVD/CD ROM drives option.
4. Right click on the DVD drive option and left click on uninstall.
6. Click on the ‘Action’ and click on ‘ Scan for hardware changes ’ option
5. Close all the windows on the screen.
NOTE: You might need to reinstall any CD recording application or the DVD player Application if you have on your system if they start to not work completely, after doing this.

Regards

Malik Khan

Jan 30, 2008 | Acer Aspire T690 (AST690UP820A) PC...

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