Question about HP LaserJet 1020 Printer

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The printer does't working

The computer send message : the printer offline

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  • Mike F
    Mike F May 11, 2010

    Has it ever worked hooked up to the current computer or network. Is it new to you, or has it been moved from another computer or network. Might be a dumb question- have you made sure it's on when you print?

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 o throgh the steps >start>settings>printers and faxes then Right Click on Printer Icon then click ON Use printer online option then printer working fine

Posted on Dec 10, 2008

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Hp laserjet 4 plus offline


It sounds to me like you may be using this printer through the JetDirect interface and have the printer assigned a different IP address than what the computer is expecting. For example, if the computer is configured to find the printer at 192.168.1.205 and the printer has an address of 192.168.1.120, you will see the "printer offline" message on the computer but the printer is happily "online" according to its point of reference.

Another possibility is that the computer has the printer configured to "offline" mode. To check this, right-click on the printer and see whether there is a check mark next to "Use Printer Offline." If so, click on that option and that will remove the check mark, returning the printer to online status.

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Sounds like your usb connector or cord. When you change the printer to a different usb outlet you may have to go to control panel and select the printer as the default printer. Always use the same plug if it works good.

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When I click on file and then click on print the screen that comes up showing the name of my printer (hp6940 desk jet ) small wording comes up saying error=offline and my printer will not print the message...


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3 Answers

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Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix printer offline error :

http://printers.iyogi.com/errors/printer-offline-message.html

Hope this information helps you.

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Press the most left button at the printer front panel.

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