Question about Dell Dimension 2400 PC Desktop

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Keyboard failure Hello Expert, May I ask your help to fix my computer problem? The keyboard does not let me enter anything for password after i deleted some files and set up password for the only user. No response when I type any letter or number on the keyboard. I used two kind of different keyboards, both work on another computer but do not work on this computer. Your help would be greatly appreciated. Jennifer Chen

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  • Wimpie Hall
    Wimpie Hall May 11, 2010

    Hi Jennhc

    Could you please elaborate what files you deleted.

    To double check press the "Delete" key when system boots up also check if the "NumLock", "CapsLock" indication Led's(Lights) light up when you switch on the PC. If the pc goes in to bios setup when pressing "Delete" key the keyboard interface on the motherboard is fine and your problem is then software related.

    Go-Tech

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Boot up the computer while pressing F8. A page with different menus appear. Select safe mode. Computer may respond slowly but have patience. When the names Administrator, Guest and usernames appears select administrator. For password press enter key. Once the window screen appears in safe mode go to --Start---Programmes--accessories--system tools----system restore.

Here u may be able to restore to a date where computer was working fine.

Posted on Dec 18, 2008

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