Question about Ecoquest Fresh Air Living Air Purifier

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Display reads "Perform Maintenance"

The unit runs and appears to be functioning fine (curently set on 500Sq Ft.); however, the unit will not resopnd to the remote control or the control panel. I appreciate any advice you have. If I am unable to repair the unit I would like to know were I can send it to have it repaired.

Thank you, Sean Burke

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Hi Sean,

If the unit is under-warranty, I'd contact the dealer who sold it to you, or EcoQuest customer service (info follows). Get an RMA# (Returned Merchandise Authorization) and take it from there.

If it's not under warranty, they will still repair it, but will charge you. If the controls aren't working, you'll probably need to decide if it's worth it or if you should consider purchasing a new one. Getting into fixing circuit boards or other electonics gets expensive in a hurry.

Hope this helps.

EcoQuest International,
310 T. Elmer Cox Drive
Greeneville, TN 37743
1-800-989-2299

Posted on Dec 23, 2008

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