Question about Ecoquest Fresh Air Living Air Purifier
The unit runs and appears to be functioning fine (curently set on 500Sq Ft.); however, the unit will not resopnd to the remote control or the control panel. I appreciate any advice you have. If I am unable to repair the unit I would like to know were I can send it to have it repaired.
Thank you, Sean Burke
If the unit is under-warranty, I'd contact the dealer who sold it to you, or EcoQuest customer service (info follows). Get an RMA# (Returned Merchandise Authorization) and take it from there.
If it's not under warranty, they will still repair it, but will charge you. If the controls aren't working, you'll probably need to decide if it's worth it or if you should consider purchasing a new one. Getting into fixing circuit boards or other electonics gets expensive in a hurry.
Hope this helps.
310 T. Elmer Cox Drive
Greeneville, TN 37743
Posted on Dec 23, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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