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The motherboard is not an orderable part. Unless you are an expert electrician, I would replace the whole player. Here is a link to the video on the insides (about 10 minutes long): http://www.youtube.com/watch?v=zgz8h8aHUDU
Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find. plug in the Sansa,
once it turns on, hold the power button until it turns off then switch
the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button
on the side until the player turns on with a black screen, saying it is
in recovery mode. Some people have said they had to hold both "Power" and "Record" to make it work. Run the recovery tool software and you should be running again.
Sorry to hear about the screen on your Sansa E250 MP3 player. It sounds like the Liquid Crystal Display screen has broken. It's possible that the damage is repairable but to be honest due to the high cost of electronic repair it may not actually be cost effective to do so.
You can contact SanDisk to get service information. They can give you a basic idea of what it would cost to get an estimate on repairs and the average cost. Their webite is http://www.sandisk.com.
Delete everything by formatting it then activate the hold switch, press the power button, turn it on, download a fresh new firmware from the www.sandisk.com site and drag it to the player then connect the player to the computer, then initiate the firmware. try to get the latest one.Hope dis works. RATE PLZ
If it is still on, hold down the power button for about 15 seconds; that should turn it off. Try turning it on again. If it still does not work, turn it off by holding power for 15 seconds, then on again like this:
- Put hold on
- Hold record
- Press power on
This will start recovery mode, follow on-screen instructions. Hope all goes well!!
Switch your Sansa e250 to its Recovery Mode:
1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step)
5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.
Next, Apply the firmware for the e250 (your player should be connected to your PC at this time):
Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop":
or use this Sansa Firmware Updater link:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred.
When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch
Power up your e250 and 90-99% of the time, it would boot up successfully.
I hope this helps.