Question about Brother IntelliFAX 4100 Laser Fax

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Large black line

The right side of the paper when we fax someone is covered in black when they get it. We tried cleaning the parts with alcohol that the manual said to and all our faxes are still recieved partially blacked out.

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Your printer has a technical bug, DO NOT try fixing it. Send it back if you have a warranty or get it repaired.

Posted on Dec 10, 2008

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I have a brother 770 fax. When making copies or sending faxes the paper has long black narrow lines running from the top to bottom. Please help.


Hi There!
One reason why you're having a black line on the copies you make and faxes that you send it's because the scanner glass inside the fax machine is dirty. Here's what you can do to resolve you're issue.
-Make sure the printer is off and unplugged from the power outlet for your safety. -Open the control panel, Prepare a dry lint free cloth and isopropyl alcohol, dampen the cloth with a small amount of alcohol. -Inside the fax machine look for a the long scanner glass clean it with the dampened cloth, using hand try to feel if there are debris or dirt and concentrate on cleaning that part. -Directly above the glass you will see a white strip clean that also with the dampened cloth
Once you're done cleaning, close the cover and plug it back in. Try to copy a blank sheet of paper and if you can still see the same line clean it again for about 3-5 times, Make sure to make a copy everytime you clean the glass.
Hope this helps!

May 08, 2011 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

I keep getting a black line about 2 inches along the right side of the paper if copying as well any faxes sent are also getting that blac line. Brother fax machine intel 4750e


Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.

Apr 04, 2011 | Office Equipment & Supplies

1 Answer

I HAVE BLACK LINES DOWN EACH SIDE OF MY FAXES THAT I DONT KNOW HOW TO GET RID OF


If they are on the faxes that you send you need to clean the reading glass; open the cover where you place your originals when faxing and look in there and there is a thin glass that runs left to right. Clean the glass with a lint free cloth and glass cleaner with out ammonia or some rubbing alcohol.

If the lines are on your incoming faxes it is most likely from your drum. Replace your drum and that will most likely correct the problem.

Jan 14, 2011 | OKIFAX 5650 Plain Paper LED Fax

1 Answer

Big black line on paper


clean the scanner, lift the auto doc feeder and underneath is a scanner, look to see if there is white out or some other obstruction and clean with a rag soaked with alcohol

May 21, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Black line down right hand side how do i get rid


Open the original feeder of the fax and look for dirt on the platen(thin glass ) glass usually white out or postit glue clean with damp rag or isopropyl alcohol
Good luck

Apr 19, 2010 | Office Equipment & Supplies

1 Answer

Leaving a wide black line in right hand side of transaction


Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!

Dec 04, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Sent faxes have the right side cut off and black lines on side of paper, have cleaned white bar and glass cover....help


Sounds like the scanner section (the glass **** part in the original scan section). These are notorious for going out and sending partial black or all black pages. Try making a copy and see what it looks like, but if it's sharp lines on (across) sections of the copies, then that's what it is. It's about a $40 part and easy to change. Just lift the "tab" on the holders right side....slide the unit to the right...lift up the left section...pull it out and unplug it. Be carefull not to let the connector fall into the slot it came from or you'll have to disassemble it further or fish it out. Replace in opposite directions.

Oct 22, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Black line down one side of paper


Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
Please rate me :)

Jun 23, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

PANASONIC FAX MACHINE PRINTING BLACK THICK LINE


Open the front of the fax machine. Then pull down the the tray that has the down arrow imprinted on it. Locate the glass strip towards the back, just behind the center roller. Use a cloth and rubbing alcohol to clean the glass and that should remove the black line.

Apr 22, 2009 | Panasonic KX-FL511 Plain Paper Laser Fax

2 Answers

Black vertical lines on the sent copies when faxed on Sharp UX 510


Lift the document feeder cover, and clean the scanner glass.

Please rate solution

Mar 31, 2009 | Sharp UX 510 Plain Paper Thermal transfer...

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