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Local area connection: 'Local only'

I've been trying to connect to our department's local network. They've already added my Ethernet address in and my machine can detect the network.
But in the 'Network and Sharing Center' it always shows as: 'Access: Local only'. I cannot connect to either the Internet or our department's system. I tryied to 'Diagnose' for a couple of times, but it didn't help at all.
I've disabled my wireless adaptor.
I have successfully connected only once, by chance. I even didn't know how I made it. Later on, even though I tried everything I could think of, it never works again.

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  • 3 more comments 
  • celeste_cy Dec 11, 2008

    I did everything you mentioned before... exactly as you mentioned. But none of them worked. Thank you all the same.

  • celeste_cy Dec 11, 2008

    It is DHCP. I'm connecting by cable. No problem drivers, I believe. Thank you~~~

  • celeste_cy Dec 11, 2008

    I've just changed a new cable, but it doesn't work.

    BTW, our department's technique support people is trying to help me now. But he cannot figure it our either.

    He said that the machine can get to the DHCP server(? can't remember clearly). It can see the other computers nearby, but it can't connect to them. It can get to the switch, but it can't get through it...



    Do yo think it would be some hardware problem? Though it is a brand new machine. Things like the ethernet adapter/card(?) is a little bit loosen? or anything else? I'm just wondering....

  • celeste_cy Dec 13, 2008

    The order is exactly the same as you wrote.

    The wall jack is fine coz my laptop works very well with it.

  • celeste_cy Dec 15, 2008

    Hey,



    Thank you so much for your help! The problem has just been solved. It has nothing to do with my computer. It is some misconfiguration of the DHCP server... though I don't understand why it works well with all other computers...



    Anyway, thank you soooo much~~~~ I've learned a lot through the conversations with you :)

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Does your department use DHCP? (It will automatically update your computer's settings when connecting)

If so, I would go into your TCP/IP Properties and make sure its set to automatic as well.

If not, you need to go into your TCP/IP Properties and put in the IP Address, Subnet, Gateway, and DNS servers information.

Also try opening command prompt and doing IPCONFIG /RELEASE then do IPCONFIG /RENEW.

Lastly, sometimes you can right click on the connection icon by the clock and do a repair, that will do pretty much the same thing, but sometimes works.

Posted on Dec 10, 2008

  • 2 more comments 
  • James Swafford Dec 11, 2008

    What settings does your department use? DHCP or STATIC? Is there a network admin? Are you connecting wirelessly? In device manager, are there any problem drivers?

  • James Swafford Dec 11, 2008

    Have you tried a new cable? How about plugging into a different wall jack or switch port?

  • James Swafford Dec 12, 2008

    At this point, I would check a number of things.

    I always like to check software first, but we already went through that.

    Then cabling... Unless your desk is in the wiring closet, I would check that another computer (a laptop for example) can connect okay using your wall jack, and your patch cable. If it can, then it has to be your computer. A network card is very inexpensive, and if they are a normal IT dept. they have about 20 in a box somewhere.

    If the other computer cannot connect, then I would check the wall jack, and then the switch.



    Can you tell me the order of devices to get you to the network?



    Typically...

    Internet -> High speed Modem? -> Router -> Switch -> Wall Jack -> Computer

  • James Swafford Dec 15, 2008

    I am glad you figured it out. Have a great day!

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