Can't restart PC (with Windows XP ) after suspected virus attack.
Having opened a suspect e-mail by mistake and clicking on an even more suspect web-site link, my PC is in a sorry state. It won't start up, even on 'Safe mode'. What I get is a series of messages about drivers scrolling up the screen, then everything stops.
I have the original XP (Home) CD, so I can change the boot order and get it to start with that, but not too sure how to proceed thereafter. Can anyone point me to a simple procedure that I can follow to get it all working again?
I use Norton Protection Centre virus-guard, which is included in, and kept updated by, my BTInternet contract. No complaints to date.
Does anyone have experience of the 'SPOTMAU' CD, advertised as a cure-all for these sort of issues, costing 'just $49' by an American company. Would this help me?
I would be grateful for any suggestions anyone might have for this.
Re: Can't restart PC (with Windows XP ) after suspected...
You have been badly virus'ed. Get your disk to "repair" windows. If possible, defrag computer using a cd boot linux if needed. If alll else fails then copy all your good files onto a drive and format. Reinstall Do not get any software, you will probably lose money for something that will not work.
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Sorry to hear you're having issues with your computer :(
If you truly suspect it to be malware, follow these steps in order to reboot your computer in safe-mode so that you may be able to run your anti-virus scans without being restricted from doing so by the malware.
This anti-virus is from Microsoft Corporation and it is FREE*.
Microsoft Security Essentials
Use Microsoft Security Essentials to help guard against viruses, spyware, and other malicious software. It provides real-time protection for your home or small business PCs.
Microsoft Security Essentials is free* and we designed it to be simple to install and easy to use. It runs quietly and efficiently in the background so you don't have to worry about interruptions or making updates.
It Seems Some System Files are Corrupted or Deleted By Antivirus Application in the Process of Removing Virus from your System ....
Method 1: -------------- 1. Put your Windows XP CD in your CD-Drive 2. Open RUN Dialogue Box From Start Menu 3. Type "SFC /SCANNOW" -- Copy and Paste the Command exactly With out Quotes 4. Wait Until It Completes everything... 5.Restart and Check your Problem ....
Method 2: --------------- 1.Login to your Windows XP 2. Put your Windows XP Home CD in your CD-Drive 3. Click Install Windows XP From Autorun Window.Start Windows XP Autorun Screen if its not opened, by Clicking on the Windows XP CD Drive icon under your My Computer ... 4.Select Same Drive as your Windows XP Now Installed then Select Upgrade Method to Install... 5.Complete Installation and Restart your System ...
Note: in Upgrade You'll never lost your Installed Programs and Files ...
Maybe a virus attacked to your PC
Maybe some part of your windows damaged
Registery part damaged or changed.
at first scan your PC by an updated scanner and kill the viruses
if it won't help update your windows again
once again if it won't help you should format your pc and install windows again.
Diable it from running. You can also do this by start>run type in 'gpedit.msc' and looking for the entry there, then disabling it
Once you have done that restart your machine, then look for every file on the HDD relating to ckvo.exe and deleting it. Check your %temp% folder and registry as well. When you think you have all the files empty the recycle bin, delete the key from the registry and restart the pc again.
Check to see if you can access you HDD as normal.
I cannot say for sure if this works, but it it is worth a try.
Do a google search for Malwarebytes' Anti-Malware, there is a free version available, I believe Cnet Downloads have it on their site, install and update then run it, there is a good chance that the program will pick up the virus and remove it for you.
You havnt specified that is your system showing the desktop screen or it restart itself at the begining of the BIOS Message.
if you are able to see the desktop screen then:
The first thing you should suspect about the Viruses.
Because your virus leads to your very slow as well as restarts itself without awaring you. It is caused by Worm and Trojon viruses. For making sure that ur system is suffering from virus go to tools in menu bar and check for folder. if the folder option appears to you then it is okay. again try to go to Task manager by right clicking on the tasl bar. If the task manager is also showing then you are not affected of viruses. Run any antivirus setup if you are suspected about viruses on your system
another reasion could be, missing of attrib.bat or command.com file from ur system.
for these reasion Repair or format ur active drive.
OR If your system restart itself at the begining of the BIOS Message:
1. Then your RAM goes bad.
2. You havenot installed ur Expansion card properly.
3. If you have attached to hard disc then check for jumper settings. (or if you have attached two hard disc, one is SATA and another is PATA)
You must boot into Safe Mode after restarting. The virus wont have a chance to load. From there, run the Mcafee scan and delete the viruses. After restart, it should be gone, if not, let me know as there are other methods.