Question about Sony DHG-HDD500 400-Hours Video Recorder

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My remote doesn't work when recording.

I've had the dvr for 2 years and this week the remote quit working but only while the dvr is recording. I was watching a recorded show (while watching something started to record) and I couldn't delete, pause, exit, or anything. When the show ended, the usual "do you want to delete" screen didn't come up, instead I got the grey fuzz flashing then the system shut itself off. Any ideas? The only thing new I've noticed are advertisements in the guide, maybe it's a programming thing.

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Re: My remote doesn't work when recording.

I have the same problem with my dvr. I went to tech support at sony. The tech spent a lot of time researching the problem. I had to leave so I told him to email me when he had some information. It's been 3 days now and I havent heard from him yet.

Posted on Apr 03, 2007

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Bunker hill 67139 dvr hard drive wrong year 2058

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Cm7000pal dvr stuck in wizard on continue in searching for channels seams to load on hdd then goes to continue

I have 3 of these 7000pals and 2 have done a similar thing, one of them did it twice. After the Loading Channel Master screen hangs for a time, they would restart. Then the same cycle would keep repeating. It seems like after years of adding and deleting timers, the DVR's software gets "confused". I've noticed that twice it happened on the hour just as a program timer started while I was watching a program through the DVR. ZAP...Locked up! The power button would not even work to turn it off.

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1. Unplug the recorder from the wall outlet and DISCONNECT THE ANTENNA. Now plug it back into the wall power outlet.(This will keep the recorder from freezing and rebooting)

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My dvr freezes. i have picture and sound but unable to change the channel or anything dealing with the dvr. i have to manually push the system info button on the box then select done with the remote. ...

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I have direct tv dvr my remote wont work,but remote works on my other recivers,has the ir gone bad and can it be fixed


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That replacement receiver may be experiencing technical problems. I apologize for the inconvenience of having the 2nd receiver shutting on/off. If unplugging and plugging the receiver back into the electrical outlet hasn't resolved the issue, please call 1-800-333-3474 so we can either send a replacement or have a tech come out to your home. I hope this helps.

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