Question about HP Officejet 6310 All-In-One InkJet Printer
When I try to scan a document under the Adobe I receive the message "No connection. There is no computer connection. Refer to device documentation to trouble shoot. Press OK."
When I push OK, I receive this message "No Scan Options. Refer to device documentation to troubleshoot. Press OK"
I press OK and it clears all messages, showing only the date and time.
I shut everything down (computer and All-in-One machine) checked all of the cords, turned everything back on and I still receive the same message.
I can not figure out where to locate the device documentation to try and troubleshoot the problem.
Is there any advise that you could offer me to resolve this problem?
I greatly appreciate any guidence that you can offer me.
Use thunmdrive then can scan
Posted on Apr 17, 2009
I am not able to fax from PC to 6310 but did find an update on HP 6310 driver page the corrected the scan issue.
Posted on Dec 11, 2008
I am having the same problem as dbell232 , how can I fix this problem.
Posted on Apr 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 26, 2011 | HP OfficeJet 6310 All-in-One Printer...
Jun 01, 2010 | HP OfficeJet 6310 All-in-One Printer...
Oct 22, 2009 | HP Officejet 6310 All-In-One InkJet...
Aug 16, 2009 | HP Officejet 6310 All-In-One InkJet...
Jul 31, 2009 | HP Officejet 6310 All-In-One InkJet...
Mar 19, 2009 | HP OfficeJet 6310 All-in-One Printer...
Jan 21, 2009 | HP Officejet 6310 All-In-One InkJet...
Dec 10, 2008 | HP Officejet 6310 All-In-One InkJet...
Aug 04, 2008 | HP Officejet 6310 All-In-One InkJet...
Jan 17, 2017 | HP Officejet 6310 All-In-One InkJet...
2,745 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: