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External Hard Drive no longer turns on

Hi, I have a Western Digital Dual Option Combo External Hard Drive (WD1600B011). It has been working great for the past two years, but all of a sudden it won't turn on anymore. The adapter which plugs into the wall shows electricity is flowing (the green light is on), but when I try to turn the actual unit on, it will not work. When I plug it into my computer, it does not recognize the hard drive anymore. Looking at other posts, it seems like the casing might be bad, so I might have to take it out of the casing and connect it direct, but before doing that I just wanted to check and see what people thought. Thanks for your help.

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I think that is a good idea. Before you do open the casing, make sure you are grounded with an anti-static mat or strap to prevent electrostatic shock that can harm YOU and/or your external hard drive.

Posted on Dec 12, 2008

  • zabrina liang Dec 12, 2008

    thanks! i hope it works out for ya

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