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Ricoh 3050 printer, Error 990

We have an error 990 on our Ricoh 3050N. It says to turn off and on, but that does not solve it.

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We got the same error on our machine, so I called Ricoh Direct Tech Support and they said it is a known manufacturer's error. All you have to do is 1. make sure your product is registered, 2. call them up and tell them the error and 3. they will send you a new machine. You will have to send back the old machine in the same box, but they provide the RMA for you to ship it back in.
Good Luck!

Posted on Jan 09, 2009

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http://forums.linux-foundation.org/read.php?30,2996 Date: October 31, 2008 02:18PM
ERR (990) ??? I turned it off and back on & still gives me this error code?
Date: January 09, 2009 03:26PM
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http://forums.linux-foundation.org/read.php?30,2996 Date: October 31, 2008 02:18PM
ERR (990) ??? I turned it off and back on & still gives me this error code?
Date: January 09, 2009 03:26PM
This is a known manufacturer error. Call Ricoh Direct and talk to someone in Tech Support. If your product is registered with them, they will send you a new printer. You will have to ship the old one back in the same box the new one was shipped to you in, but they provide an RMA # so there isn't any charge.

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