Question about Konica Minolta DiALTA Di200 Copier

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I have a Minolta Di351f. It indicates code CO500. This occurred after a power outage last night. What should I do to restore proper operation?Thanks.

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  • Cynthia Heimsoth
    Cynthia Heimsoth May 11, 2010

    You'll need somebody with key operator/administrator status, or a technician. The manuals that they are given should list the code -- I suspect it's something to the effect of "the power went out", but I don't have access to the technician manuals anymore.



    Have you tried turning the copier off, counting to 20, then turning it back on? If it's just an informational error it should clear; if not, it will just pop the error back up again.

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Look on the right side of the control panel, just in front of the display contrast slider adjustment, and you will see a small hole. Using a paper clip or similar pointy instrument, press the pushbutton switch in that hole.

The machine will go into warmup mode. When you see a small dot centered on the left side of the touchscreen display, press "3" on the keypad. This will take you to the initial mode screen, where you will see "Trouble Reset" on the touchscreen. Press it.

If the C0500 code comes back in about 60 seconds, it means that you do indeed actually have a problem with the heater lamp not coming on, possibly a blown lamp or thermal fuse.

Posted on Dec 16, 2008

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I HAVE A MINOLTA Di200f/Di251f/Di351f ERROR CODE CO500


First check the right side cover where the image unit is located. Check the two latches that latch the door are not broken especially the rear one. Then get a paper clip and stick the clip in the small hole on the right side of the control panel it will touch a switch. The control panel will go thru some screens when you see the screen with copiers on it on the left side of the screen in the middle you will see a small "." when dot appears touch 3 button. Then the machine will continue to the code screen. Press the utility button should see a new button "Maintenance Mode" touch it then touch trouble reset. The machine will again go thru screens will see the"." again do nothing. Should go ready to Copy. If the code comes back do not reset you are messing with the Fuser the Hot part continue reset without a technician looking at and or replacing it can catch on fire that would ruin a perfectly good day

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This error code indicates low temperature at warmup.Can somestime be reset IF you can find the reset switch.On earlier models it was behind a small panel on the innards of the machine after you open the front door.Good Luck!

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My Minolta 351f is indicating service code CO 500 after a power outage last night. I've unplugged for 15 min. to try to reset but still recieve same code. Can you help?


How to reset a C0500 code.
Solution:
The C0500 code can be reset following the steps below:
1. Press the soft initialization on the right side of the control panel.VERY SMALL HOLE USE PAPER CLIP
2. When the dot appears on the LCD after reboot, press the number 3 key.
3. The mode will change to the initialization scree
4. Choose the selection for trouble reset.
5. After reboot the code will be cleared.

NOTE
ON THE LEFT SIDE OF THE SLIDING DIMING OF THE LCD
HOPE THAT HELP
GOOD LUCK

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Try shutting the copier down and then unplugging it from the wall for 15 minutes.
If this does not reset the device, a technician is required.

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