Question about Xerox WorkCentre 432 ST Copier

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Master Reset to Factory Settings - Xerox 432

Hi, is there any possibility to do a master reset on the machine to get back to the factory settings?

Thanks.

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  • Anonymous May 22, 2009

    Hi I have XEROX DC 432ST and I don't know the admin code.
    (default #22222 is not working)
    How can I reset this machine to the factory defaults ?
    .... just to be able to go to the service mode ?

  • chusky May 22, 2009

    Hi I have XEROX DC 432ST and I don't know the admin code.
    (default #22222 is not working)
    How can I reset this machine to the factory defaults ?

  • chusky May 22, 2009

    Hi I have XEROX DC 432ST and I don't know the admin code.
    (default #22222 is not working)
    How can I reset this machine to the factory defaults ?

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  • Master
  • 2,072 Answers

Yes, you have to go into the service settings and reinitialize the memories. I have to look it up but I will send them to you tomorrow.

Posted on Dec 11, 2008

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Solution : Perform a Software Reset The Software Reset utility allows for the reset of the machine software without powering the machine off and on.
  1. Press the [Log In / Out] button on the Control Panel.
  2. Enter the password using the numeric keypad, and then select [Enter] on the Touch Screen.

    NOTE: The default password is "1111". It is recommended that the System Administrator change this password. For additional information, press the [Help] button on the Control Panel.
  3. Press the [Machine Status] button on the Control Panel.
  4. Select the [Tools] tab on the Touch Screen.
  5. Select [Device Settings].
  6. Select [Tests & Resets].
  7. Select [Software Reset].
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http://www.support.xerox.com/support/phaser-3300mfp/support/enus.html

Solution : Clear Memory and Restore Default Settings on the Machine NOTE:Clearing memory on the machine will remove information from the machine and restore factory default settings. Make sure that all fax jobs have been completed before clearing the memory, or jobs will be lost.
To clear the machine memory and restore factory default settings:
  1. Press the [Menu] button (located below the Display Screen on the Control Panel) until "System Setup" is displayed on the bottom line of the Display Screen.
  2. Press the [Enter] button.
  3. Press the left or right [Scroll] (arrow) button until "Clear Setting" is displayed.
  4. Press the [Enter] button.
  5. Press the left or right [Scroll] button until the option to be cleared is displayed. (Refer to the table below for additional information.)
  6. Press the [Enter] button. "Yes" will be displayed.
  7. Press the [Enter] button again to confirm.
  8. Repeat steps 3 through 7 to clear additional items.
  9. Press the [Stop / Clear] button to return to Standby mode.
Clear Memory Descriptions Options Description All Settings Clears all of the data stored in memory and resets all of the machine settings to the factory default settings. Fax Setup Restores all of the Fax options to the factory default settings. Copy Setup Restores all of the Copy options to the factory default settings. Scan Setup Restores all of the Scan options to the factory default settings. System Setup Restores all of the System options to the factory default settings. Network Restores all of the Network options to the factory default settings. Address Book Clears all of the fax number and e-mail address entries stored in memory. Sent Report Clears all records of sent faxes and e-mails. Fax Rcv Report Clears all records of received faxes. New Scan Report Clears the information about network scan sessions in memory.

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Solution : Reset the Printer to the Factory Defaults (Reset NVRAM) WARNING: Only use the tool when directed to by Xerox Service. All user and system settings will be lost.
  1. Select [Printer] on the Touch Screen.

    7800-printer-menu-select.png


  2. Select the [Tools] tab.
  3. Select [Setup].

    6700_touch_screen_tools_setup.png
  4. Select [Service Tools].

    7800-ts-tools-setup-service-tools.png
  5. Select [Reset NVRAM]. A confirmation screen will be displayed.

    7800-ts-tools-setup-service-tools-reset-nvram.png
  6. Select [Reset NVRAM] again.

    7800-ts-tools-setup-service-tools-reset-nvram1.png
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