Question about Epson Stylus Pro 9800 InkJet Printer

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Sensor error in the Epson stylus pro 9800

For some reason my 9800 is having a paper sensor problem. Example: I send a job which I want 8 copies of (this is on a 36" wide roll) . It prints the first one and cuts it (I have it set to cut) Then it pulls down the pap,er sensors it, rolls out about 5" cuts it, it then re-sensors the paper and put up a sensor error on the LED even thought the paper is exactly where it belongs. If I flip open the paper lever and then close it then starts printing..until the next copy is ready and then I start the whole process all over again over again grrrr. Also if I try to do an auto head check ( through the menu on the printer or the print utlity) it does the same thing except that after it cuts off 5" and then re-sensors it and I open and close the paper lever to clear it, it never prints the pattern.

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  • 16 Answers

Sounds like you need a new sensor. call tech support

Posted on Jul 12, 2009

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