Question about Fujitsu Siemens CELSIUS Mobile A Notebook

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Cannot access v3515 as password put in by customer

I have receiced a v3515 back in to my company and the customer has put in the password at the start up screen.
How do i change or delete password to access to change the password and be able to use the notebook?

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Can you access any login? if so you go to the command prompt type
net user (user id to be changed) *
then press enter and you will be prompted to enter a new password twice.

This is if the account you log into does not have admin prvilieges which you could then just just right click on my computer select manage> select local users and group> then users> right click on the user and reset their password there.

You can also use winternals erd to reset the password if you can get a copy of it. May GOD bless the developer of that truly an IT life saver.

Posted on Dec 10, 2008

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this the full context
"
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