Hello, thank you for your help in advance since olympus was no help. but my lens cover is not working it was stuck but now i can move it all the way back and forth but the camera wont move it. it's not off track but just swings back to halfway. please help me
thank you
corina
You probably didn't wash the camera after using it underwater specially in salt water. The salt will dry inside the lens and may cause this problem. Try soaking the camera for a while - wash it according to the manual's instructions. Hopefully soaking it will clear the deposits and clear the lens. Good Luck.
Agree with above, try that first. But I had same issue, just removed the front face plate. There was accumulated gunk holding the lens cover. Gently wiped it all clean and presto! all good. You are not opening the camera, just removing the front face. There are three small allen screws on the front and a small phillips screw on the edge.You will need a very small (1.5mm) metric allen wrench (found in common allen wrench sets), and a very small screwdriver for the little screw on the side (found in common micro screwdriver sets). Keep track of which hole each allen set screw came from, they are all different, in fact one appears to be just decoration and has no threads, I just secured it with a tiny dab of all purpose adhesive (Ace hardware brand). Check the tab near the lens goes back in place. Dr. John ChristensenAgree with above, try that first. But I had same issue, just removed the front face plate. There was accumulated gunk holding the lens cover. Gently wiped it all clean and presto! all good. You are not opening the camera, just removing the front face. There are three small allen screws on the front and a small phillips screw on the edge.You will need a very small (1.5mm) metric allen wrench (found in common allen wrench sets), and a very small screwdriver for the little screw on the side (found in common micro screwdriver sets). Keep track of which hole each allen set screw came from, they are all different, in fact one appears to be just decoration and has no threads, I just secured it with a tiny dab of all purpose adhesive (Ace hardware brand). Check the tab near the lens goes back in place. Dr. John Christensen
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Well lens errors are very common in these digital cameras. Usually it's sand or grit interfering with the lens extension mechanism. Check the below link to do a try to correct it -
If further you have the same problem it means there is a gear-motor alignment of the lens which moves in and out with the help of motor. This part is replaceable at an authorized Sanyo Service Center. Aprox repair cost is $120.
Lens is stuck!... Possible some dust won't let the zoom to move.
Hold upsite down the lens and very softly tapped around.but do not force the lens. then try to turn on in same condition. If did not worked
try to oposite , Show lens optic to up to sky and try again.
If did not moved you need techguy to remove and clean the lens base from dust and lubricated again.
jmc
hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!
The problem you are describing is a problem with something in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $66.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $76 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
OK, FIRST I'M GOING TO ASSUME THAT THE CAMERA HAS NOT BEEN DROPPED. RIGHT? OK, NEXT YOU NEED TO RECYCLE THE ON-OFF SWITCH TO SEE IF THIS WILL WORK. IF NO, YOU CAN TRY TO GENTLY APPLY PRESSURE TO THE LENS WHEN THE CAMERA IS TURNED ON. TRY BOTH WAYS, IN AND OUT. SEE IF THIS WORKS. ALSO TRY REMOVING THE BATTERY AND THEN REPLACE IT. THIS SOMETIMES RESETS THE CAMERA. ALSO, SINCE THE CAMERA DOESN'T HAVE AN ON-OFF SWITCH, THE PROBLEM MAY BE IN THE LENS COVER THAT TURNS THE CAMERA ON AND OFF. IS IT STUCK, OR DOES IT SEEM LIKE IT WANTS TO MOVE? TRY ALL THESE AND I HOPE THIS IS HELPFUL! IF YOU NEED MORE HELP REPLY TO ARCLIGHT1217, AND IF THIS IS HELPFUL, PLEASE RATE. THANKS!
check out first if the battery is fully charged.and if the battery is very old.then prefer replacing the battery instead of charging.and if the battery is new,then the cover of the lens must be getting stuck up so try tapping the device from all the sides it will automatically get opened.also off the camera completely and try to move the lens door manually up and down.sometimes the gear assembly gets stucked and this makes it free to move.
×