Hello, thank you for your help in advance since olympus was no help. but my lens cover is not working it was stuck but now i can move it all the way back and forth but the camera wont move it. it's not off track but just swings back to halfway. please help me
You probably didn't wash the camera after using it underwater specially in salt water. The salt will dry inside the lens and may cause this problem. Try soaking the camera for a while - wash it according to the manual's instructions. Hopefully soaking it will clear the deposits and clear the lens. Good Luck.
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If further you have the same problem it means there is a gear-motor alignment of the lens which moves in and out with the help of motor. This part is replaceable at an authorized Sanyo Service Center. Aprox repair cost is $120.
Lens is stuck!... Possible some dust won't let the zoom to move.
Hold upsite down the lens and very softly tapped around.but do not force the lens. then try to turn on in same condition. If did not worked
try to oposite , Show lens optic to up to sky and try again.
If did not moved you need techguy to remove and clean the lens base from dust and lubricated again.
The problem you are describing is a problem with something in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $66.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $76 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
OK, FIRST I'M GOING TO ASSUME THAT THE CAMERA HAS NOT BEEN DROPPED. RIGHT? OK, NEXT YOU NEED TO RECYCLE THE ON-OFF SWITCH TO SEE IF THIS WILL WORK. IF NO, YOU CAN TRY TO GENTLY APPLY PRESSURE TO THE LENS WHEN THE CAMERA IS TURNED ON. TRY BOTH WAYS, IN AND OUT. SEE IF THIS WORKS. ALSO TRY REMOVING THE BATTERY AND THEN REPLACE IT. THIS SOMETIMES RESETS THE CAMERA. ALSO, SINCE THE CAMERA DOESN'T HAVE AN ON-OFF SWITCH, THE PROBLEM MAY BE IN THE LENS COVER THAT TURNS THE CAMERA ON AND OFF. IS IT STUCK, OR DOES IT SEEM LIKE IT WANTS TO MOVE? TRY ALL THESE AND I HOPE THIS IS HELPFUL! IF YOU NEED MORE HELP REPLY TO ARCLIGHT1217, AND IF THIS IS HELPFUL, PLEASE RATE. THANKS!
check out first if the battery is fully charged.and if the battery is very old.then prefer replacing the battery instead of charging.and if the battery is new,then the cover of the lens must be getting stuck up so try tapping the device from all the sides it will automatically get opened.also off the camera completely and try to move the lens door manually up and down.sometimes the gear assembly gets stucked and this makes it free to move.
I did the same repair...however, I found that those little wheels are completely optional. All they do is keep the lens cover from prying away from the camera, but if you're careful, the lens cover will work without them.