Question about Microwave Ovens

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Fan & Turntable start when door is opened.

After using the convection feature, I now have two problems. First, when the door is opened the fan and turntable come on. Second, in trying to simply use the MW function - when the door is closed and MW ''starts'', nothing happens except that the timer counts down. No light comes on, no turntable motion AND no MW heating.

Has my 12 year old GE JE1390 MW died?

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  • gsmithnovus Dec 13, 2008

    In replacing the microwave it became apparent that GE makes it impossible to find a new model that will work with an old Trim Kit. I was able to find a new Kenmore model 721.67902 that was very close. With a bit of manipulation (grinding off a 1/4' flange on the sides of the trim face) - it fits fine and looks great.

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  • 36 Answers

Sounds like there is a switch that is bad. you can go buy a new MW for about 200$ and in yours if there is a major problem then i would just go buy a new one but might be worth a repair man to come check it out


pleas do not poke around in the microwave as it carries a charge of 5000volts and can kill you even if not plugged in DON'T TOUCH THE WIRES WITH BRAIDS ON THE OUT SIDE if you must get inside of the unit

Posted on Dec 10, 2008

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This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There may also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help and we appreciate your thoughtful rating of our answer.

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