Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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We have a bizhub 250 and cannot scan to email outside our LAN environment. We get Error Message EA3229

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: do u check with IP address?
Junoon007: The IP address of the machine where the data is saved and the name of the box are indicated in the body of the e-mail message

Junoon007: increase the machine's memory or change the scan settings
Junoon007: delete unnecessary documents from the hard disk, and then try sending again
Junoon007: type in the file name correctly
Junoon007: check that the box has not been deleted
Junoon007: a maximum of 100 documents can be saved in a single box.delete unnecessary documents from the box, and then try sending again
Junoon007: r u there sir?
Junoon007: check with above suggestions

Posted on Dec 10, 2008

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1 Answer

Server connection error when scanning


have you set up your scan Email account with you page Scope disk with the copier. is the server set up for scan to email. Also check the konicaminolta web site for scan operator manual. Down load the scan programs

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Email result EA3227


IP Scanner operations
Error Code Cause Remedy
EAXXXX ImageReceiver was not started.
Start ImageReceiver.
The IP address of the recipient
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dialog box that appears after
clicking “Receive Settings”,
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Click “Receive Settings”, then “Connection
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address, and then restart ImageReceiver.
ImageReceiver is not operating
correctly.
Restart the computer.
Re-install IP Scanner.
Check the TCP/IP settings on the computer.
The LAN cable is not connected.
Check that the LAN cable is correctly
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The network settings on the
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correctly.
Check the TCP/IP settings on the computer.
The network load on the recipient’s
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Check that large e-mail messages are
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Too much data is being sent. If a high scanning resolution has been
specified, reduce the resolution or decrease
the number of pages scanned
at one time, and then scan the document
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Access is blocked by the setting
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Change the setting specified for the
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Oct 07, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

1 Answer

MACHINE REFUSES TO SCAN SHOWING ERROR EA3229 ON BIZHUB 200 COPIER


As with most communications errors the first thing to always try first is shutting off the copier, unplugging it from the power source for at least 30 seconds, then plugging it back in, powering up and trying the scan-to-email functions again (once network synchronization has been completed by the copier).

EAXXXX is a communication's failure code generated by the copier to state that 1. The LAN cable is not physically connected, 2. Communication with the SMTP server has been lost, or 3. One or more of the e-mail addresses that someone attempted to send mail to doesn't exist or is invalid.

If the scan-to-email functions worked before this and have suddenly stopped, you may want to have your IT department reset the mail server.

It's also possible to have had some changes made to internal network address that has affected the copier's ability to communicate with the servers. Check with your IT to see if they've added any security software, changed network address structures, etc., around the time that the scan functions failed.

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1 Answer

Bizhub 250 error EA3226


Scanner operations
Error Code Cause Remedy
EAXXXX ImageReceiver was not started.
Start ImageReceiver.
The IP address2.gif of the recipient
is not specified correctly in the
dialog box that appears after
clicking “Receive Settings”,
then “Connection Filter”.
Click “Receive Settings”, then “Connection
Filter”, specify the correct IP
address, and then restart ImageReceiver.
ImageReceiver is not operating
correctly.
Restart the computer.
Re-install IP Scanner.
Check the TCP/IP2.gif settings on the computer.
The LAN cable is not connected.
Check that the LAN cable is correctly
connected.
The network settings2.gif on the
computer are not specified
correctly.
Check the TCP/IP settings on the computer.
The network load on the recipient’s
computer is too high.
Check that large e-mail messages are
not being received at the recipient’s
computer and that large files are not
being downloaded from the Web.
Too much data is being sent. If a high scanning resolution has been
specified, reduce the resolution or decrease
the number of pages scanned
at one time, and then scan the document
again.
Access is blocked by the setting
specified for the computer’s
firewall (Windows
firewall) for the Internet connection.
Change the setting specified for the
computer’s firewall (Windows firewall)
for the Internet connection according
to the instructions from your network
administrator.

Jun 24, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

1 Answer

I get the message "communication error occured" on my bizhub 250


this error usually occurs when the machine fails to make any connection with the computer or any other network, for example to send an email, through smtp, or while scanning using smb, if this message appears without these above mentioned reasons then its "communication board" problem.

Dec 17, 2008 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Konica minolta bizhub 250 email problems


What type of error message r u getting?

cannot find server or login error?

Oct 13, 2008 | Konica Minolta bizhub 250 All-In-One Laser...

1 Answer

Cannot scan to email Konica Minolta 250 Bizhub


To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.

Mar 03, 2008 | Konica Minolta bizhub C250 All-In-One...

3 Answers

Bizhub 250 scan to email error


Try re-entering user name and password or try a different user name and password for email account saved in the machine.

Jan 25, 2008 | Konica Minolta bizhub C250 All-In-One...

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