Question about Acer Aspire 9402WSMi Notebook

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Left rear hinge failed on my Acer Aspire 9402WSMi Notebook

I have been told that the warranty doesn't cover structural failures, but the hinge bound and cracked the display side at lower left attachment point. What options do I have to get this repaired?

Many thanks,

Gregg Solms
828-687-7163

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It depends if you can prove that the failure isent caused by you. if you can do that Acer will replace it.
Contact Acer and tell them your story. Here in Europe Acers custumer suport is good, dont know how the are in US.

Good luck

Posted on Dec 10, 2008

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