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Error message "Cover Open"

I just changed my ink cartridge and after I installed it and closed the top of the printer I got the message that the cover is open. I can't turn the printer off or print a test page or align the cartridge.

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  • Anand Kumar
    Anand Kumar May 11, 2010

    Please let me the model number and make of the printer...

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  • Printers & C... Master
  • 990 Answers

Try to put back the old cartridge if the message disappear ,means the new cartridge have problem. may be you buy a remanufacture one.

Posted on Dec 10, 2008

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Printers & Copiers

1 Answer

Its showing "close ink cover"


Hi there!
The message "Close Ink Cover" means that the cartridge door is not closed securely.
-please open the ink cartridge cover and make sure all cartridges are installed correctly and then close the cartridge cover. That should clear the message on the screen.
Hope this helps!

May 08, 2011 | Brother DCP 165C Compact Color Inkjet...

2 Answers

Hey,I am a big problem.When I want to print...something, I can't print because I have an error. Look here what "the printer" sais:"An ink cartridge is not installed properly.Open the...


this like your cartridge has problem with connection
open printer cover/door
then disconnect your printer cartridge, both the color and black, then connect the cartridge again
close the printer cover/door
try to print again, if message still appear, it mean you need to change your cartridge with new one

Mar 17, 2011 | Canon PIXMA iP1300 Printer

1 Answer

What is error #2200


The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Printer Reset



1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.

No: Attempt a test scan. If the error message does not reappear, the error is resolved.


2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: contact Dell.
No: Continue to step 3.


3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.

No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.


4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, contact Dell.

No: Install the color cartridge. If the printer fails, contact Dell. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Mar 23, 2010 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

I changed my ink cartridge, but the top cover won't close properly, and I keep getting a "cover open" error message---i am pretty sure the cartridge is in the right way. suggestions?


Lift the printer cover. There is a slot on the right side by the ink cartridges. Push the end of your little finger into the slot. Close the lid. I know this sounds lame, but it has helped me many times. It seems the latch will stick and this usually unsticks it.

Sep 25, 2009 | HP DeskJet 5650 InkJet Printer

1 Answer

I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...


Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.

Apr 18, 2009 | HP Photosmart 3310 Printer

1 Answer

Black ink cartridge doesn't work.


Have you tried
  1. Taking out all the cartridges
  2. Power down the power
  3. Power up the printer
  4. Open the scanner Cover
  5. Close the scanner cover
  6. Message will ask you to put the ink.
  7. Put in Black
  8. Close scanner cover
  9. It may ask you whether the Black is being changed.
  10. Open the cover.
  11. Install Cyan.
  12. Repeat step 8-10 for the rest of the 2 colours.
  13. It should resolve the Black ink empty message.
Let us know if this works.

Thank you.

Dec 11, 2008 | Brother DCP-110C All-In-One InkJet Printer

4 Answers

Printhead problem (black/yellow) on HP L7780


When you removed the paper it's possible your damaged it and that's why the message is not going away. Did you try to put the cartridge back in to make sure it had not come out of position and just remove the power cord for a minute then plugging it back it.

Here are the steps to make sure you properly change the cartridges and the heads...

Install the ink cartridges and printheads Step one: Install the ink cartridges All four ink cartridges must be correctly installed for the HP All-in-One to work. Follow the steps below to Install cartridges:
  1. Open the ink cartridge cover.
  2. Remove each ink cartridge from its package.
  3. Align each ink cartridge with its color-coded slot and then insert the ink cartridge into the slot. To ensure proper contact, press down firmly on the cartridges until they snap into place.
  4. Close the ink cartridge cover.
Figure 1: Installing cartridges c00841893.gif 1 - Open the ink cartridge cover. 2 - Remove the ink cartridges from the packages. 3 - Install the ink cartridges. 4 - Close the ink cartridge cover. Step two: Install the printheads Follow the steps below to install the printheads.
  1. Open the top cover of the printer. Figure 2: Open the top cover c00848391.gif
  2. If the carriage does not move to the left automatically, press and hold the Resume button (c00847980.gif ) for three seconds. Wait for the carriage to stop moving.
  3. Remove the cardboard cover from the printhead carriage. Figure 3: Remove the cardboard cover c00848392.gif
  4. Lift the printhead latch. Figure 4: Lift the printhead latch c00848393.gif
  5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Figure 5: Shake the printhead while it is still in its packaging c00847983.gif
  6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed. Figure 6: Remove the printhead from its packaging, then remove the orange caps from the printhead c00847984.gif
  7. Insert the printhead into its color-coded slot. The label on the printhead must match the label on the printhead latch. Press down firmly on the printhead to ensure proper contact. Figure 7: Insert the printheads in the correct color-coded slots c00847985.gif
  8. Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. You might have to apply some pressure to engage the latch. Figure 8: Close the latch c00848394.gif
  9. Close the top cover. Figure 9: Close the top cover c00847987.gif
Step three: Align the print heads Whenever you insert or replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. If the printer does not print the alignment page automatically, start the alignment process manually. To start the alignment process manually:
  1. Press the Setup button on the control panel Setup and the number 6 on the keypad or scroll to Tools .
  2. Press 4 on the keypad or scroll to Align Printer . The alignment process starts.

Dec 01, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Error 2200


Step Action
1 Power off the printer and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the printer on.

Did the error message return?

Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.

2 Power off the printer and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Continue to Contacting Lexmark.
No: Continue to step 3.

3 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the printer.

Did the error message return?

Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

4 Power off the printer and remove the power supply from the back of the unit. Open the top cover of the printer. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the printer on.

Did the error message return?

Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Sep 16, 2008 | Lexmark P4350 All-In-One InkJet Printer

4 Answers

Carrier Jam


i have a problem with my printer it gives a message saying 'clear carrier jam' with a big noise.its not working it is going too fast

Sep 26, 2006 | Lexmark P6250 All-In-One InkJet Photo...

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