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You can verify whether there are screws in the holes, by using a bright light for illumination and peering inside. If there are phillips head screws in the holes, you may need to use a metric screwdriver to remove them. The cross slots may require this.
When you pull the basket out after its finished brewing what does the surface of the coffee look like? Are there 6 or so clearly defined dimples in the surface where the water pours from the spray head? Is the powder uniformly wet? If the answer is no to either of these, remove and clean the spray head. Use a descaling tablet or powder to soak the spray head and then use a small tool to clear the holes. Be careful not to make the holes bigger though.
THe most likely answer is that the tube that leads to the sprayhead is clogged with lime. You will need to remove the spray head wich is located above the brew basket and make sure the holes are not clogged with lime. Use a wire brush to clear them. In the field I would use a deliming spring but you may need to go to a lowes or home depot to find a tool you can use to clear the tube wich is what the spray head screws onto or just goole deliming spring and try to order one off line. It is a long flecible very tightly wound dpring about 14 inches in length or so. www.midstaebeverage.com
Hello this coffee maker has a one and a half gallon internal tank, could be one of a few problems, first thing to check is the spray head, unscrew this you may need some channel locks to get it off and check it..use a tooth pick to clear the 6 holes with any lime that may have formed...also if you use a commercial coffee company for your coffee they should have supplied you with a spring to clean the spray head tube.
After checking these 2 items the next thing to check is there enough water in the tank..when the vpr is left on and not used for a few days the water in the tank evaporates..it takes approx two and a half pots of water to fill up the internal tank...try pouring another pot of water in...also turn machine off and take the 2 screws out of the top and see if there is lime blocking the drain hole in the fill pan.
Hope this helps...please feel free to comment again if you have any other questions...Good Luck!!! Mike
clean your spray head by removing it and at the same time run the cleaning spring up through where the spray head screws to. before replacing spray head place your pot under and pour a pot of water through,to rinse.when done replace spray head .wait for it to heat up and your set to brew again...