Question about SanDisk Sansa e260 MP3 Player

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My Sandisk e2600 won't turn on...please help.

Whenever i turn on my mp3, it does the introduction, then it just goes to a black screen. If i want to turn it off, i have to reset it, which means hold the power button down for 15 sec. Please help. -Ben

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  • rbrt Jan 13, 2008

    my sandisk e2600 start the introduction screen, but then restarts it and does the same thing leading to no where. can anyone please help me??

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6 Answers

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If you have tried rebooting it over and over and getting no where it sounds to me like you will have to format i'm afraid :(

Posted on Apr 01, 2007

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My sandisk will not get off the radio how is it you turn it from radio to music

Posted on Apr 18, 2008

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Ok well I had a problem similar to yours. Mine just turned off completely during a song and won't turn on, no blue light, nothing. I held the power button or menu for about 15 seconds and it popped back on with everything still loaded on it.

Posted on Jan 13, 2008

Put it into recovery mode.hold,n hold rec,then power it on.all at the same tyme

Posted on Jan 13, 2008

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How do u reboot it?

Posted on May 06, 2007

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Make sure you don't have hold on.

Posted on Apr 28, 2007

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1 Answer

My sansa e260 goes black after showing sandisk start up screen and does the same when plugged into a pc. it starts to refresh database and then the screen goes black.


Hi there

When you say the screen goes black even after disconnecting the device from computer it could be an issue with the firmware.
It might need to have updated firmware. To get the updated firmware please go www.sandisk.com.

Where you can get the latest firmware for your model.
*** Make sure when you update the firmware keep the device in MSC mode.

Here is the link for updating the firmware:

http://kb.sandisk.com/app/answers/detail/a_id/306
Kindly revert for further clarifications....

Feb 17, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa fuze screen goes black whenever i move the wheel or push a button. it comes back on in aprox 5 seconds but as soon as a buttons push of wheels turn it goes black.


I have the same problem.

Only work around I found was installing Rockbox, then in the settings turning off the wheel light.

Seemed guessing cable issue?? once wheel light when out, the screen would come back.

Dec 19, 2008 | SanDisk Sansa Fuze MP3 Player

2 Answers

Please help!!!


1 Other User Has The Same Problem Posted by DEEDEE0809 on May 06, 2008I HAVE A SANSA SANDISK 1GB AND I HAVE FULLY CHARGED
IT AND I WOULD LIKE TO KNOW HOW I RESET IT



You can do a hard reset by pressing and holding down the Select button (it's a silver square on mine) while pressing the volume + and - buttons simultaneously once.

Let me know if this helps. It didn't seem to fix my problem!

Apr 24, 2008 | SanDisk Sansa MP3 Player

1 Answer

My nano won't turn off....please help


do you know how to turn it off?? push and hold the >II (play pause) button until the screen goes black, than turn on the hold key.

Apr 09, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sandisk Sansa goes to blank screen. No display and not working


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Mar 26, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Stuck on refresh/black screen


I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

White screen


i suggest you to format it than it will work as the first time.

Feb 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Screen is not turning on


Try connecting the device to your computer without the battery. If the device shows up under My Computer, right click on it and select format. This will delete all the music on the device. If it does not show up, you will need to call SanDisk to have a firmware file sent out. SanDisk Technical Support 1-866-726-3475 Best of Luck.

Sep 19, 2007 | SanDisk Sansa c200 MP3 Player

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