Question about Biostar P4M800-M7A Motherboard

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RAID rebuild problem

I have had 4 RAID drives die within 3 months. 3 different makes involved. This is the current status...
1) Have just lost drive 3 out of my RAID01 setup, showed Error Occurred (0) in CTRL-I page
2) Replaced drives 1 & 3 so they are exactly the same type. (it still boots but is degraded)
3) Rebooted & it offered to rebuild the volume on drive 1 or 3.
4) Both drives were shown on CTRL-I page as Non-RAID disc.
5) I selected 1 since there was no way to select both.
6) The status then changed to rebuilding and drive is now shown as a member. So far so good but...
7) I rebooted expecting to be offered rebuiding volume again but just get normal CTRL-I screen with Non-RAID disc shown as disc 3
8) How do I get Disc 3 to be rebuilt? There are only controls for deleting or creating RAID volumes. It seems to think that there is nothing else to rebuild but I have 1/4 of the drive missing.


TPower I54 v5.1 socket 775 motherboard
Intel(R) ICH8R/ICH9R SATA RAID
Using 2 x 500gb Seagate drives 0 & 2
and 2 x 500gb Hitachi drives 1 & 3




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  • striplar Dec 11, 2008

    The problem appears to be that Quicktime and iTunes don't work correctly with RAID. Vista64 bit doesn't have any useful tools to handle RAID so download "Intel matrix storage manager" which updates the handler but also gives tools to let you see if any errors occur and how to fix them.
    Another post said to enable Volume Write-Back Cache on the main volume from this console. There are other posts about hard drives not implementing low power standby which is causing similar errors. Apparrently this is enabled by default in Vista but not in XP.
    What a nightmare, this was suposed to make things more secure. 

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Your NUMBER 1 ENEMY when doing multiple drives in a single case is HEAT!!!! Make 100% sure those drives are COOL!!! if not you will continue to have issues.

Posted on Mar 05, 2009

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hi!
This is a quite serious matter to be solved. The information you have provided is not enough at all.
What you have to include in here:
  1. First, Be precise. Don't assume.
  2. How did you recognized the failure. Which indicators or POST/BIOS/RAID BIOS reported you the errors? Was it from the OpenManageSA?
  3. Please specify the Hardware Controller model and manufacturer with the version (RAID controller).
  4. Which Operating System do you run (or ran)?
  5. Are these disks Hot Swappable?
  6. Have you used hardware RAID controller or software RAID? Provided by OS.
  7. Do you have Dell OpenManage Server Administrator?
  8. How do you describe the RAID configuration? Are you sure that Disk 1 and 4 are mirrored to 2 and 3? You must be precise. Because raids can be used in many ways. You can combine any two disks and mirror them to any two disks. Even though it prevents hard drive failures, if your OS had an issue Mirrors may not be an option to recover it.
  9. That message is a Warning Message. However Drive Roaming has completed. You don't need to worry about that.
  10. If your BIOS has associated firmware controllers you could rebuild the array. But you may have to add new disks to replace others. You may need to update the firmware if necessary.
  11. Then if you plan to use disk 2 and 3, you have to position them to 1 and 4. Then try to rebuild the array. But you may have to have Controller Drive installed on the disk. That varies from type to type. So I cannot say exactly. However if the mirroring of the OS is done to one disk, that disk would be enough. But you have to be certain. Reconfiguring should be done using both the disks replaced if you do not know anything about the configuration.
  12. Check BOOT ORDER. Change it if necessary. If disks fail again check one by one and repair them using a separate machine.
  13. Use Dell Software (OpenManage Server Administrator, if its the one available). Rebuild and or Resync the array.
  14. If boot record errors occur, you have to boot from CD/DVD and repair the Boot Record and/or MBR.
  15. If you need any other issue like BSOD, please write them down. Make sure the OS is not corrupted. If you backed up the System Status, restore it in such a case. Do an In-place Upgrade otherwise (will replace the OS files only, not data).
  16. Use the manuals for Dell Server and RAID Controller if you do not know how to use properly.
  17. If all the options are not working, you have to contact an engineer at Dell.
Feel free to contact again.
Thanks for using Fixya!
-Lasitha

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If the RAID array was RAID 0 and one of the drives failed, then all data is lost and you'll have to create a new array then reinstall Windows and drivers

If the RAID array was RAID 1, then you may need to add the new drive to the Array, CNTL+I or CNTL+N at boot (Depending on the system model) add the new drive to the array and reboot. If the system still will not boot to Windows, then you may have a software error too with the OS.

If during troubleshooting, the array was broken in the RAID BIOS, then the array will need to be recreated and Windows/Drivers reinstalled.

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