Question about HP DeskJet 5550 InkJet Printer

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My HP Deskjet 5550 printer prints only a quarter of the page then stops and gives an error message stating 'there was an error printing this document'. It happens with documents from all applications on my PC. I have uninstalled and reinstalled the printer several times with no resolution to the problem. I am using Windows XP. Can you please help?

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I called Hewlett Packard and a technician worked very patiently with me to resolve the problem. I needed to download and install new drivers as the drivers on my installation CD had an error on them.

Posted on Dec 12, 2008

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