Question about HP Compaq nc8000 Notebook

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S-video not working any more

Hello, thanks in advance for your help.

I'm using a HP Compaq nw8000 series laptop. Recently (just last week) I bought an s-video and RCA cable to connect to my television so i can watch movies. This was working fine until sunday when i was watching a movie and decided to change it. At that point, i plugged in an external hard drive to find more movies and all of sudden it wouldn't work any more. Since then i've spent hours trying to figure out why, looking at online forums, hp support, looking through all my display settings and even updating drivers.

When I press the quick launch presentation button, i receive the following message:

An external display must be connected before presentation mode can be performed. Please connect an external display and click on the retry button. If you don't wish to perform presentation mode, click on Cancel Button."

This message occurs when my s-video cable is connected from my laptop to 'input video 1', 'input video 2' or 'input video 3' and the appropriate AV channel is selected.

Please note, when this setup was working in the first instance I was using the Function+F4 keys to convert to presentation mode which would then connect the output to the TV. When I do this now, my computer screen goes black, and then comes back to normal screen.

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  • Anonymous Jan 23, 2009

    mine does the same thing



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  • 335 Answers

Check device manager and ensure that there is more than one display adapter listed, and no devices with red X on them. Please right click on both video adapters, and left click uninstall - don't worry. Reboot, and windows will try to redetect hardware to hopefully reinstall the missing video adapter. Another good option would be to do a system restore to the day before the problem startd. Last option would be to uninstall all video card software/drivers on the system and reboot. windows will install generic drivers, and then you can reinstall the proper software for the video card.

hope this helps!

Hope this helps

Posted on Aug 09, 2009


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