I'm trying to print on light card, but when I go into Properties from the print dialogue and change the paper type to cardstock, click Ok, and then go back in to check before printing, it's defaulted to 'plain' and the printer tries to print it as papaer - result, smears, lines, blothes on the card. Plain paper version is fine. Can you help please?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unless the driver has an 'auto-discovery' feature (not all drivers do), you would need to configure the driver to show the duplex unit as 'installed'.
On the driver Properties dialogue, select the "Device Settings" tab (may only be available when logged in with administrative rights) and change the 'duplex unit' option from "Not installed" to "Installed".
Follow these steps to print on cards:
Make sure you have the cards loaded in the input tray.
On the File menu in the software program, click Print .
Select the HP All-in-One as the printer.
Open the Properties window. Depending on the program, the button might be called Properties , Options , PrinterSetup , or Printer .
Select the appropriate options for the print job by using the features available on the Paper/Quality , Finishing , Effects , Basics , and Color tabs.
Select the appropriate options for the print job by selecting one of the predefined print tasks on the Printing Shortcuts tab. Click the appropriate type of print task in the What do you want to do? list. The default settings for that type of print task are set as summarized on the Printing Shortcuts tab. If necessary, adjust the settings here, or make changes on the other tabs in the Properties window.
Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type
If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain
Hi rene_schuste: This info may help you with your problem.
If you used an older or different HP LaserJet printer driver (printer software) to create the document,
or if the printer Properties settings in the software are different, the page format might change when
you try to print using your new printer driver or settings. To help eliminate this problem, try the
● Create documents and print them using the same printer driver (printer software) and printer
Properties settings regardless of which HP LaserJet printer you use to print them.
● Change the resolution, paper size, font settings, and other settings.
The graphics settings might be unsuitable for your print job. Check the graphic settings, such as
resolution, in the printer Properties and adjust them as necessary.
I m not sure what the specification of the paper type you are using however if you are using card stock than you should use manual feed Tray and in the printer driver properties you should select paper type as Card-Stock to make sure there is no print quality issue.
160gm is too thick for the printer. Printing a couple of sheets should be okay, but more than that and you will damage the cartridges hence the "grey" haze. Check your printer specs -- max. gm on these printers is probably 105gsm.
I've been stuck with a flashing red paper light for a while. The printer could print from the manual tray and could also print test or diagnostic pages. So I thought it might be driver related, and indeed it was. There's a nasty setting in the printer properties that makes the printer go woo-hoo. So go to printer properties > tray settings. Check the "paper size" of "Tray 1". If it's set to "undefined", change it to your corresponding paper format. Click Update, Apply. Now print happily. I still wonder why that setting magically changed. Hope this helps someone.