Question about HP LaserJet 3390 Printer

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HP Laserjet 3390 printer right side hinge broken Need to check the availability of ADF assembly hinge kit wether readily available or else the top panel i.e the ADF assembly is available in the market

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  • freddie007 Jan 13, 2009

    My problem is with our HP Lasejet 3390. The feeder is mispicking. Is there anything I can do before I send it in for repairs. The repairs will teke 3 days and it will cause down time in my business.



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Sure, they are available. Take note there are two part numbers for your printer. You should see this on the back of the printer but it should not make a difference in your particular part need.

The exploded diagram for the ADF is here. You can click on an illustrated part to see its price. This seems very affordable to me on my inspection.

This is the page to start from when selecting a part. What I found is that the Keyword and Category search did not produce results. I clicked on the Select A Diagram link and the selected the product for the ADF in the Category drop down list. This results in a parts explosion where each part shown is a clickable link to a part listing including price.

You should be able to select and purchase from there.

The ADF Top Cover was only $14. That seems pretty fair but I suggest you look at the part explosions and you will know more of which part you need and want exactly.

Thanks for using FixYa,

Posted on Dec 10, 2008


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The roller in the feeder has come out, I don't know how to put it back in

I am not sure as to which roller you are talking about but please find below the solution. !!!!DO RATE MY SOLUTION!!!Pickup roller replacement
  1. Tip the device over on its rear side, with the top of the device facing you.
  2. Rotate the bushings (callout 1) on each side of the roller upward. c02755446.gif
  3. Remove the left-side bushing by sliding the bushing to the left.
  4. Slide the roller and shaft toward the left until they clear the hole in the right-side bushing, and then lift the right end of the shaft.
  5. Slide the roller and shaft toward the right, and then lift the roller and shaft together out of the device. c02755447.gif -------------------------------------------------------------------------------------------------------------- This is for ADF (Automatic Document Feeder) on top of the printer.
    1. Turn off the device and unplug the power cord.c00802890.gif
    2. Open the ADF cover.c00802891.gif
    3. Press the round blue button while lifting the green lever. Rotate the green lever until it stops in the open position. The pickup roller assembly should remain on the surface.c00802892.gif
    4. Remove the assembly, and then wipe the assembly with a soft, dry, lint-free cloth.c00802893.gif
    5. Replace the assembly, with the largest roller down, in the upright holder, and then press until the assembly snaps into place.c00802894.gif
    6. Make sure that both sides of the assembly are secured by the blue hooks.c00802895.gif
    7. Lower the roller assembly, and then close the ADF cover.c00802896.gif NOTE: If jams continue in the ADF, contact a local HP-authorized service provider.
    8. Plug in the device, and then turn on the device.c00802897.gif

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1 Answer

HP M3035 ADF has two black plastic pieces that interact with the roller gear assembly. One black piece has a cutout that fits around the blue button that you press to release the roller gear assembly and...

Unfortunately for this model the ADF section isn't broken down into it's individual components,
the part numbers available for the ADF are as follows: (direct from the Service Manual)

Control Panel

Cover, ADF

ADF feed roller kit

Input tray, ADF

ADF assembly

Scanner assembly (ADF assembly is not included)

However your best bet would be to call around to all of your local printer repair shops in your area and asking them if they have any of these M3035's sitting around for spare parts.
Otherwise I could try to find a good picture of the ADF Feed roller kit and see if it contains the parts you're looking for.

Hope this helps! If so please don't forget to leave a positive review for me. :)

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I have a HP 3390. When I make a copy form the ADF it has a vertical line down the copy. All is OK when I make a copy form the glass or receive a fax.

you need to clean the rollers of adf and the glass strip that you will find when you open the adf cover.
and then try to copy

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1 Answer

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HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

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It can be easier and MUCH quicker to replace the whole gear assembly on the right hand side of the printer. These ARE available, and can also be removed from another printer with other faults/damage which renders that one BER.

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