Everything in the house is working but the 360 wont go on live. All my achievements are gone but i still have the points and i cant recover my gamer tag. I triedto test my xbox live connection but it always fails. If im lucky it goes all the way to network....internet and fails.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
how to connect the 360 to the Live
network. Before you do anything you are going to need to decide
how you plan on connecting the bad boy. The 360 supports both wired and
wireless connections. In order to use a wireless connection you will
need the Xbox 360 Wireless adapter. Personally I find the wireless
connection to be a bit too temperamental for my liking so I go with a
wired connection via a router, but not everyone has the same wireless
experience. To set up the connection via a router unplug the
router and the modem and turn off the 360. Connect an Ethernet cable to
one of the out ports of the preexisting router then connect the cord to
the back of your 360. Plug everything back in and turn and give the
modem and router about 3 minutes to reboot. Once you have given
everything a few minutes to reboot you can turn the 360 back on. If you
have already set up a gamer profile you will see the Xbox Live screen.
If you have not set up an account you will be prompted to do so. All you
need to do is follow the on screen instructions. It is a pretty cut and
dry process and should not take more than 10 minutes of your time.
if this happening to you you need to recover the gamertag
1.make sure you are connected to the internet 2.logout/sign out other profiles in the console 3.press the guide button or the silver button in the middle of the controller 4.chose recover gamertag 5.enter the gamertag 6.enter the email and password ( email or windows live ID this is the email you use for the sign up of the gamertag)
if your laptop get a signal than buy a eithernet cable and coonect your xbox 2 the laptop and go 2 your network settings and check the box that say share connection than wait a few mins. and try to connect to xboxlive this should work because thats how i get on xboxlive at my house.
Connect the appropriate wireless network adapter to the console. On the Xbox, a Wi-Fi adapter that connects to the Ethernet port (sometimes also called a wireless network bridge) must be used. Alternatively, the Xbox 360 is also designed to work with certain Wi-Fi game adapters that connect to a USB port.
Turn on the console and navigate to the wireless settings screen. On the Xbox, the menu path is "Settings -> Network Settings -> Advanced -> Wireless -> Settings" On the Xbox 360, the menu path is "System -> Network Settings -> Edit Settings."
Set the SSID (network name) on the Xbox to match that of the wireless router. If your wireless router has enabled SSID broadcast, the SSID name should appear pre-selected on the Xbox display. Otherwise, select the "Specify Unlisted Network" option and enter the SSID there.
Specify "Infrastructure" as the Network Mode. (Infrastructure is the mode used by wireless routers.)
Set the Security Type to match that of the wireless router. If your router uses WPA encryption and the type of adapter connected to the Xbox does not support WPA, you will need to change your router settings to use WEP encryption instead.
Note that the standard Microsoft Xbox 360 Wireless Network Adapter supports WPA while the standard Microsoft Xbox Wireless Adapter (MN-740) only supports WEP.
Save your settings and verify the network is functional.
On the Xbox, the Wireless Status screen displays whether a connection has successfully been made with the wireless router, and the Connect Status screen displays whether a connection has successfully been made through the Internet to Xbox Live.
On the Xbox 360, use the "Test Xbox Live Connection" option instead.
Even when your wireless connection between the Xbox and the router is working perfectly, you may still experience difficulty connecting to Xbox Live. These issues can be caused by the quality of your Internet connection or the firewall and Network Address Translation (NAT) settings of your wireless router. Additional troubleshooting may be required in these areas to achieve reliable Xbox Live connections.
What You Need:
Active Xbox Live subscription (to access services)