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I'm assuming that this isn't happening on an model in which the bowl can be detached - otherwise the plastic bushing has melted and glued the shaft to the base of the mechanism - it will have to be replaced. You can find one on the Breville site http://www.brevilleusa.com/blending.html select yours and you will find it in the Parts &Accessories tab. The mixer has an plastic bushing on the shaft of the chopping mechanism that is there to connect it to the shaft of the motor. If that bushing or the bearing of the shaft got damaged in any way the entire mechanism will lock out.
To find out what exactly happened you will need to dismantle the mixer - take out the 4 screws on the bottom, unclip the power wire, remove the supports of the motor and pull it out for inspection. Parts from older models can be obtained only from a dealer, you will have to contact one and order it .
The coupling bush wear out in due time and must be replaced. if there is a wearing detected it must be changed or it will result in failure of the bush/ bearings of the motor and jar. You will need to remove using anti clockwise direction, Get the correct spare part from the dealer to replace. Good day
The seal on the rotating shaft has either worn out or hardened and if constructed like most, the seal cannot be replaced since the chopping blade and shaft are permanently fastened together.
Your only recourse is to buy a new blade assembly which should be available.
I would search for it with the model number of the blender and 'cutter' or 'blade' assembly.
4169 blender dismantling.
this device is not suitable to be dismantled but this is how I did it.
1 disconnect from the mains.
2 lever off operating lever button at opposite end to hinge
3 insert sharp screwdriver into gap by top lid at same side as cable entry and prise off
4 heat up the casing with an electric paint stripper, wear gardening gloves.
5 when the casing starts to get pliable, insert a driver into the gap above the operating button locating lip and prise away as far as you can
6 do this with the locating peg on the other side
7 work between the two until the whole thing comes apart
8 lever out the motor, it will slide out once loosened
9 wash out the blender drive shaft with boiling water and detergent
10 dry out the body and soak the inside with silicone oil
11 work the blender blade until it spins freely
12 clean everything up and push it all back together
13 if any parts are deformed with the heat gun reheat them to a pliable state and reform them as best you can
14 if it is all loose when its back together, glue the joints with superglue and spray with glue accelerator
15 test it and if it's no good chuck it in the bin and buy a new one
16 but mine works fine.
Usuallt, it is simple - you have the position the gear box of the food processor side until there is no gap between the gear box and the teeth on the base - this usually takes me a few tries to get it right.
If you are confident that there is no gap, call Cuisinart and see about getting a new gear box - 1-800-726-0190
You will definitely need to change the clutch blade i.e. the black rubber rotating bit. Chaging it on the base unit may be difficult, I would check with your local Kitcheaid repairer for spare parts and repair advice.
Once you receive the parts, unscrew the collar from the bottom of the jar, and the old gasket and blade assembly will pop out - sometimes you have to peel the gasket apart from blender jar, but not always.
Those small plastig bungs do come out, you will need a fine probe to prise them out then you will see 2 philips head screws which hold it all together, not sure how you will tighten your shaft though, looks like it might be moulded into the plastic retainer, good luck! on mine the motor bearings are seized,