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the problem is as a result of software corruption. Your phone operating system is corrupt for one reason or the other. The phone operating system might have gotten virus through bluetooth transfer, internet browsing or via the memory card.
To solve the problem, you need to flash the phone. Flashing the phone means reinstalling the phones operating system software files. The phone will be fully formatted and a fresh operating system files will be reinstalled.
I don't think you will be able to flash this pone yourself because of the tools involved. You will be needing the phone's flashing cable, flashing software and a computer.
Phone experts are the ones that have this software and cable for various phones.
Therefore, I would suggest you give your phone to a phone tech to help you fix this problem. The phone tech will help you flash the phone and your phone will be perfect again.
I am recommending you to a phone tech because this is not what you can do yourself.
Usually this happens when a phone suffers water damage. If buying a new battery didn't help, then I assume that the phone either suffered water damage or is having a software problem
I would bring the phone to the nearest store location of your phone carrier and ask them to check if it is due to water damage. If it isn't they should replace the phone free of charge. If it IS due to water damage, you're probably going to have to pay a little to get a new one. I'm sorry about your problem. Hope this helped, though. Please rate my solution! - Frankie
What to do since you dont know your password and you want to reset your phone. go ahead to flash the phone using a flashing software. get the software from market Install it on your system launch it and connect your phone with usb cable then flash your phone
Hi i think i answered your first post if you have entered the code wrong more than 5 times then you can often by the flash lead and software off net try using search engine and type in nokia unlocking software and lead This should bring up loads of sites that sell what your after you cant buy it in any phone shops as its not endorsed by nokia and is something nokia dont think you should have acess to as alot of stolen phones use this programme to unlock them and use them again. You can try the master code if you like some nokias depending on what software version your phone has will allow the code to work after 5 times if you want to try the code then i need your imei number than i can send you master code let me know ok