Question about Acer Extensa 4620 Notebook

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My crystal eye is not working properly and giveing error.

Camera not found and crystal eye is on.

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You can download new camera drivers for your acer here
Good luck!

Posted on Dec 10, 2008

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Hello,

This is a common problem which is experienced by a lot of ACER computer users. My friend experienced the same too but I have fixed her computer. I made a guide for this kind of problem with a download link for the driver that you need to install enable for the camera to communicate with the computer.

The error doesn't mean that there is no camera in the computer but it's just not communicating with it. Here's the link to the guide on how to fix this problem.

http://www.fixya.com/support/r8746311-solution_acer_crystal_eye_web_cam

Thank you for using fixya.com.

CARLO
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hey, I had the same problem, I've got an Acer Aspire 6920 and I swapped out Vista that was on it for Windows XP

I went to the link you posted but it just goes to acer.com
so I figured I'd try something

if you go to acer aspire 6920 drivers, you can only pick Vista and Windows 7, and not Windows XP

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Install it (with or without installing the previous Crystal eye, doesn't matter, and it will work properly

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It's always recommended that you restart your system after installing any kind of software . Did you do that ? If not , then you should do it . If that didn't work , then you should take your Extensa to the service , because it seems that camera is not wired . It's better to get it to an acer shop if you still have the guarantee.

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