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My cruzer has stopped working it does not open up , is not recognizable by any computer..All my files and data is on this sandisk contour cruzer 4gb

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  • Ben Tout
    Ben Tout May 11, 2010

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  • 233 Answers

Always back-up on two different devices! This is why.

Posted on Dec 26, 2008

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My computer was worked on recently and now it will not allow my San Disk Cruzer USB Flash Drives with U3 security to load. The error code says" U3 Launchpad will not launch due to missing one of its c


Repair a U3 Flash Drive U3 Smart Drives are USB flash drives from SanDisk preloaded with smart applications that run directly from the drive. With smart applications such as Firefox and Skype installed, users can run these applications on Windows computer without installing and setting the applications up on the computer itself. According to the SanDisk website, it is possible for the file system on U3 flash drives to become corrupt or for other disk errors to occur. SanDisk provides two possible solutions for repairing a U3 Smart Drive that prompts an error message or is unresponsive when plugged into a computer. b> Repair File System on Drive that Prompts Error Message b> Launch Windows Explorer by clicking on the "My Computer" or "Computer" icon on the desktop. Right-click on the drive letter for the U3 Smart Drive. Select "Properties" from the pop-up menu that appears. Click the "Tools" tab in the Properties window that opens and click "Check Now." Check the check boxes next to "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors" listed under Check Disk options. Click "Start" to repair the file system on the U3 Smart Drive. Once the Check Disk procedures are complete, check to see of the drive is working properly. b> Repair Unresponsive Drive b> Plug the U3 Smart Drive into a different Windows computer. If the drive works on the computer, proceed to the following steps. If the drive is unresponsive on other computers, it is malfunctioning and should be returned to SanDisk or the place of purchase. Disable password protection on the U3 Smart Drive by clicking "Disable Security" in the U3 Launchpad window and entering your password to confirm. This may allow the drive to be accessed on the original computer. Update the U3 Launchpad software. Click "Status & Settings" in the Launchpad window and choose "U3 Launchpad Settings" and "Check for Software Updates." Allow the system to check for updates and follow the provided steps to update the software if an update is found. Eject the U3 Smart Drive by clicking on the "U3" icon in the system tray and selecting "Eject." Plug the drive into the original computer to see if it's working.


Remove U3 From a Cruzer Micro Drive b> USB flash drives (thumb drives) offer people a portable, high-capacity alternative to carrying floppy disks and emailing files to themselves. Some drives include a software suite with features that include quick navigation and other functions. U3 makes a software suite that offers navigation and software installation functions. For some, this software is useful, and for others, it's a nuisance. Removing the U3 software from your Cruzer requires bit of effort and some technical know-how. Insert the drive into the USB port of your computer. Back up any important data on the drive at this time. Open the U3 software manually if it does not automatically launch. Click the "Settings" option, which is displayed on the right side of the menu, second from the top. A context menu will pop out; select the "U3 Launchpad Settings" option from the context menu. Click on the "Uninstall" tab located on the left side of the "U3 Launchpad Settings" menu. It is the second tab from the bottom. If you do not see the "Uninstall" tab, go back to the first page and click "Help and Support." The "Uninstall" option will be displayed prominently in the "Help and Support" menu. Close any other open windows or running programs. An "Uninstall U3 Launchpad" button will be displayed in the "Uninstall" menu. Click it to uninstall the software from your device. The area on the drive where the U3 software is stored will be rendered blank. Stop the device by clicking or right-clicking on the device's icon in your system tray. A context menu will pop up and display the option "Safely Remove Hardware." Click that box to "stop" your USB device for safe removal. Remove your drive and then reinsert it to check that the U3 software has been uninstalled. If it has, your device is now ready for use. If it has not, repeat Steps again. If the Uninstall utility is not available on your drive, or the previous steps did not delete the software, download the appropriate uninstall software for your computer (.dmg format for MAC and .exe for PC; see Resources for links). http://mp3support.sandisk.com/downloads/cruzer-utility-mac.dmg Follow the steps provided when running the utilities to remove the U3 software.


b>Get Rid of U3 SanDisk Program b> SanDisk is a company that manufactures flash storage devices. Most flash drives do not come with any extra software installed. However, SanDisk drives come with U3 Launchpad software. This software provides a graphical user interface (GUI) that allows you to access different areas of the file system. It resembles the Start menu of the Windows operating system. You may, however, not want the U3 Launchpad installed because it automatically launches every time you plug your drive in. You can remove this software without the use of any third-party application.

http://kb.sandisk.com/app/answers/detail/a_id/2550 Insert your SanDisk flash drive into the USB port of your computer. Allow the computer a moment to recognize the drive. Click the U3 icon in the system tray. The system tray can be found in the lower right-hand corner of the screen. Click on "Settings" located in the right-hand column of the U3 Launchpad. Then select "U3 Launchpad Settings." Click the "Uninstall" link on the left side of the window. This should be second to last button displayed. Click the "Uninstall U3 Launchpad" button that will appear in the middle of the screen. Click "Next" to continue. Click "Yes" when asked whether you want to restore the data after the U3 Launchpad is removed. Clicking yes will allow you to save your data. If you click "No," all of your existing data will be deleted. Click the "Format" button. Hope this helps. If all of this fails Contact scan disk http://www.sandisk.com/about-sandisk/contact-us.aspx

Dec 28, 2012 | HP PC Desktops

1 Answer

Works on my mac-not recognised by other computers


the problem lies in the file system

Some choices:

Format for Mac and use PC software that can open Mac format disks like TransMac http://www.asy.com .

Format disk as FAT32, both machines should be able to use it. A problem with FAT32 is that the largest file it can hold is 4GB.

Format with NTFS and use Paragons NTFS for Mac OS X http://www.paragon-software.com/home/ntf... .

hard drives are hard drives.

You are only going to run into problems if you format it and use a file system type not supported by one of the systems.

Apr 23, 2009 | PC Desktops

1 Answer

SanDisk Cruzer


check the drive on other PC which has as updated virus protector, if it works then clean it from there or re-format it. then use it on your computer, be sure you must have a virus protector on your computer.

otherwise your drive gone bad.

Dec 20, 2008 | PC Desktops

1 Answer

My computer will not boot with the a new 4gb Cruzer Micro flash drive installed. It works fine if I plug it in after the computer boots up. I have another Sandisk (512 kb) installed and have never had a...


This is a common problem with some thumb drives as they can confuse the bios.It is good practice to remove flash drives before you shut your box down unless they are for Ready Boost and reinsert them after your O.S finishes loading when you restart.There have been issues with data loss on some of these drives when left in during boot up.

Dec 20, 2008 | PC Desktops

2 Answers

How do i format my sandisk cruzer mini 4gb


To format this device better if you connect it to your computers USB port and let first the computer to recognize it, then when its already recognize by the computer double click Mycomputer icon and you should see there sandisk , just right click on it then click on format.....

Oct 27, 2008 | PC Desktops

1 Answer

How do you use sandisk cruzer mini 256mb


your problem is how to use pen drive
PEN DRIVE WITH DATA CAN BE INSERTED INTO AVAILABLE TYPE OF USB PORTS ON YOUR COMPUTER .
THE SYMBOL OF THE PEN DRIVE APPEARS ON YOUR MY COMPUTERB WINDOW .RGT CLICK .OPEN.Product Description
The Sandisk Cruzer Mini is a truly portable, truly useful pocket size data storage device that happens to look cool as well. Its stylish, diminutive design can be slipped into a pocket or purse for easy transport or data files, image files, video and audio, between home or office and virtually anywhere else. Fully compatible with Windows 98SE, ME, 2000, XP and Mac OS 9.1+, OS X v.10.1.2+

Oct 01, 2008 | PC Desktops

2 Answers

I want to format my sandisk micro cruzer 4gb usb drive to fat but only get fat32 option


Nobody and nothing uses the FAT system, since windows 98 only FAT32 or NTFS is used, i can't understand why you need FAT?

Sep 08, 2008 | PC Desktops

1 Answer

Can not get computer to recognize my sandisk U3


It may be that the internal digital chip is fried I had one of those but I was still able to use this

download and run from my on-line storage.

Good Luck.

Apr 02, 2008 | PC Desktops

1 Answer

My sandisk cruzer is not working i think i damaged the connection as the blue light only comes on when i am sliding it into the usb port and then disapears. the computer says it does not recognize the...


Dear NVCAP ,
Please contact to Authorised dealer of SANDISK . it seems that your Sandisk drive had main PCB Problem , and just request to dealer ,if he can arrange you to recover your data.

Takecare

Mar 26, 2008 | PC Desktops

1 Answer

SanDisk cruzer micro 4 GB freezes computer. Running XP


dont open the drive after u putting into the system right click on the pen drive and scan the pen drive with your antivirus otherwise put in another system and check

Mar 24, 2008 | PC Desktops

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