Question about GE Profile Prodigy WPSE4200A

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Washing machine My washer runs right until it is ready to spin. It spins but when it first starts it is loud and slow. Then when it kicks into what I guess is high, sometimes it spins correctly and sometimes it dosen't spin at all, yet I can still hear the water drainig out. I don't even know how to open this thing up to look at it, to try and fix it. I am grateful for any assistance you can provide.

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Same thing is happening to mine. If you read the front of the maching you will not that it has an autobalance feature. I have removed the botton of the maching and can see this feature. It is a large counter weight attached to some sort of mechanism which I assume extends the weight to balance the load prior to the "real" spin. I am guessing that during the preliminary autobalance phase, the mechanism is attemting to extend the weight but has become frozen. I beleieve the loud noise occurs when the mechanism is attempting to extend the counter weight. Normally this would occur quickly and be done with but since the load is not ballancing, the machine attempts again and again then finally moves on to the "real" part of the spin phase. My maching spins a little for the real phase then attempts to balance the load again and the loud noise occurs. I realize this is not a solution. If I find one, I'll come back and post. Till then good luck.

Posted on Apr 16, 2007

  • Bill Duhig Apr 21, 2007

    Boy was I wrong in my first response. The real problem is the motor. I took mine completely apart, did more research on other blogs, ordered a new motor (from RepairClinic.com $162 + shipping) and installed it today. The machine works fine now. Seems weird that it would be the motor, since the motor works fine during other parts of the cycle, but it is. The replacement motor has a new wire harness so you will have to cut the old wires and attach the new harness with crimp connectors. There is also an added relay and capacitor. The relay is attached to new harness, but the capacitor has to be connected. The kit comes with all the required parts for the install and detailed instructions. It's not too bad, but a novice might struggle with the installation. The front of the washer lifts off after you release two clips by pushing a putty knife into the gap between the top and the front panel. The clips are about 4+ inches in from each side. It takes a fair amount of force to release. If you take off the four screw on the top of the control panel, the control panel can be pulled forward. Inside, there should be a piece of paper explaining how to dissaseble the machine. It also explains the diagnostic mode that can be used to test each washer function. You only need to remove the front panel to replace the motor. Good Luck.

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Certainly you could find some screws to unscrew to view the tub. Is this a front loading one?Check the shock absorbers or springs & see they are in place. You hv to open it up or more damage will occur. Plug off the wall please.

Posted on Apr 12, 2007

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