Question about SanDisk Sansa e250 MP3 Player

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Will not recharge or come on

When i plug it into the usb port it says it is pulling to much power the player does not light up but left to long the player gets hot could it be the usb cord is bad or a dead battery?

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Sounds like a hardware issue, but you can try a different usb port on the computer to see if it gives you the same result.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 15, 2008

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1 Answer

Will not recharge


Have you tried plugging this into a USB2.0 port ? sometimes, some of the usb ports dont not have enough power to charge some players.

Which is which is why, sometimes, (seen very often with external hard drivers) there are two usb plugs on the computer side which needs to be connected.


1) Try another USB port, or another computer (especially is this is a laptop, some of the ports are under powered, to save power)

2) if you have an AC Adaptor to charge this, try it with that

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Below are some things to check for when charging your Sansa player:
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player. Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player. USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems). USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device. Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery. Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware. AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available on our online store.
To Remove the Battery... 1. Remove the back on the e200 by removing the 4 screws. 2. Lift off the back by using a finger nail or a small flat head screw driver. It will not take a lot of force to remove. NOTE: When replacing the e200 battery be sure that the contacts on the battery line up with the contacts on the player. 3. The battery has three gold contacts on one end of the battery, which is near the words SanDisk Sansa. Be sure these contacts match up with the three gold contacts on the back of the player. 4. Lightly push the lined up battery up against the contacts of the player until the bottom end of the battery can be pushed into place. 5. Replace the lid to the back of the player and then plug the player into the computer using the Sansa cable. 6. Once the player has connected to the computer and is ready to be used or says "Connected", unplug the device.
NOTE: If the device goes directly to a black screen after unplugging it, then the battery has been replaced incorrectly. Take the back off the player once again and flip the battery around and the e200 device should work properly.

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MP3 players have a rechargeable battery. It can be recharged by plugging it into a USB port os a powered up computer. The other way is to use an mains adapter USB power supply/charger.

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Connect the USB cable to the MP3 player then power up a computer and plug this MP3 and cable into the computer's USB port.
You can also charge it by purchasing a 5V USB power adapter and plugging the MP3 player and cable into this adapter.

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if your mp3 player comes with a usb charge cord and has no bulge in the cord, such as would contain some kind of voltage modification electronics, then it's ok.
   the reason is: both the motorola charger and the usb port are  5 volts, all usb is 5 volts standard, and the motorola charger is labeled 5 volts right on the unit itself.
    The the only possible problem would be if the motorola charger was wired differently. However I have been using my razor charger to charge my Emerson 2GB mp3 player w/no problem.
    Plug in the charger with the mp3 player powered up, you should see the battery icon filling up just as if you were using the usb charger.
    if you are still to worried to try it , then get a voltage meter and test the polarity (weather positive and negative are the same on the motorola charger as the usb cord when plugged into the computer.

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hii
just re plug it and see what happens or.. if you have wall mount charger with a usb connect .. then us it ... and if all fails... open ur player and disconnect the batter for a minute and reconnect it and then put it to recharge...
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Recharging?


This product uses a built-in rechargeable Li-ion battery which is charged by usb power. So when you plug it into your Computer or Laptop it recharges with the power it get through the usb port. You can also buy a USB AC Charger for MP3 Players it plugs into your wall outlet and has two usb ports on the bottom to plug into. You can get on at Walmart for about $15.00 called MusicPower
Duet:
http://www.walmart.com/catalog/product.do?product_id=5750794
There are even USB Charger for you Car as well.


Charging Section of the User Manual
This icon will be displayed at the upper left corner of the screen. The following pictures indicate the
charging status of the battery:
(1) When the battery is charging, the battery icon will be changing from an empty battery to a full battery icon to indicate the process.
(2) The following icon will replace the charging one when it is full but the power supply is not being cut off. Which is a Battery Icon with a Lighting Bolt in the center of the icon.
(3) The player will automatically shut off when the power is used up. In this case, all setting will be
saved.

You can get this information on the Nextar website below and the right hand side there section call Downloads click on the MA715.pdf.
http://www.nextar.com/frontend/proddetail.asp?pn=MA715&co=10000309


Later


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