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I have a sansa 250 mp3 player. i recently just got a new computer. as i tried to download music onto my mp3 player a message kept popping up saying that i have to install new hardware. it tried to install something called mtp for my sansa. then it said that it would not be able to install because i do not have the installation cd. i did not need the installation cd when i first got this mp3 player. what do i do if i do not have the installation cd?
I don't have the setup disk that came with my SanDisk Sansa Clip MP3 Player. I can not get it to pop up the files, or download any files to it.
I purchased a new computer cause my old one pooped out on me. Now since I don't have my Sansa installation cd, I cant charge it or put any new songs on it.I purchased a new computer cause my old one pooped out on me. Now since I don't have my Sansa installation cd, I cant charge it or put any new songs on it.
AnonymousJan 29, 2009
I purchased a new computer cause my old one pooped out on me. Now since I don't have my Sansa installation cd, I cant charge it or put any new songs on it.I purchased a new computer cause my old one pooped out on me. Now since I don't have my Sansa installation cd, I cant charge it or put any new songs on it.
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the only thing that you have to do is that when they send you that message don't click yes.
But you also have to go to www.sandisk.com so you can download the software for your sansa.
Hope this helped find the solution for your issue!!
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor
I purchased a new computer cause my old one pooped out on me. Now since I don't have my Sansa installation cd, I cant charge it or put any new songs on it.
I purchased a new computer cause my old one pooped out on me. Now since I don't have my Sansa installation cd, I cant charge it or put any new songs on it.
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